Chelsea Dean
Roanoke,VA
Summary
Dedicated to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
10.2021 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and dining areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new staff members
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Maintained regular and consistent attendance and punctuality.
Server
The Roanoker Restaurant
03.2015 - 10.2021
- Trained new staff members
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
William Byrd High School
Vinton, VANo Degree - Nursing
Jefferson College Of Health Sciences
Roanoke VirginiaSkills
- New Hire Training
- Team Leadership
- Exceptional Customer Service
- POS Systems and Ordering Platforms
- Goal-Setting Skills
- Attention to Detail
- Adaptable and Flexible
- Problem-Solving
- Punctual and Dependable
Timeline
Barista
Starbucks
10.2021 - 10.2022
Server
The Roanoker Restaurant
03.2015 - 10.2021
High School Diploma -
William Byrd High School
No Degree - Nursing
Jefferson College Of Health Sciences
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