Chelsea Dickens
Fort Worth,Texas
Summary
Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment.
Overview
17
17
years of professional experience
Work History
Associate Director of Food & Nutrition Services
Compass Group
12.2013 - Current
- Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
- Assisted senior leadership in managing all aspects of operations.
- Led teams of up to 185 personnel, supervising daily performance as well as training and improvement plans.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Produced internal communications for patient satisfaction projects.
- Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
- Developed communications strategies to drive forward progress in public relations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
- Verified supply chain conformance with production requirements by cultivating productive vendor relationships.
Assistant Manager
Lifetime Fitness
03.2006 - 12.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Education
No Degree - Mathematics
University of Texas At Tyler
Tyler, TXHigh School Diploma -
Lewisville High School
06.2008
Skills
- Task Prioritization
- Customer Relations
- Manage Promotions
- Investigating Complaints
- Customer Satisfaction
- Nutrition Services
- Leadership Development
Timeline
Associate Director of Food & Nutrition Services
Compass Group
12.2013 - Current
Assistant Manager
Lifetime Fitness
03.2006 - 12.2013
No Degree - Mathematics
University of Texas At Tyler
High School Diploma -
Lewisville High School
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