Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
LifeSpan
Dover, DE
08.2024 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized patient charts before each day's clinic sessions began.
Lead Patient Service Representative/Medical Assistant
TidalHealth General Surgery and Bariatrics
Seaford, DE
12.2022 - 03.2024
Performed patient registration, scheduling appointments, verifying insurance coverage, collecting payments and balancing daily cash receipts.
Participated in departmental meetings to discuss workflow processes and identify areas needing improvement.
Resolved patient complaints in a timely manner while ensuring quality customer service was provided at all times.
Managed front desk activities such as answering phones, greeting visitors and patients, responding to inquiries and routing calls appropriately.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Patient Care Assistant
Beebe Hospital
Rehoboth Beach, DE
12.2021 - 08.2022
Maintained accurate records of patient care services provided.
Monitored vital signs including pulse rate, temperature, respiration rate, and blood pressure.
Reported any changes in patient condition to the supervising nurse immediately.
Assisted with ambulation and positioning of patients according to their plan of care.
Answered call lights promptly to ensure timely response to patient needs.
Provided emotional support for distressed patients and families during difficult times.
Assisted with admission and discharge processes including completion of necessary paperwork.
Pre-K Teacher (Temporary Volunteer)
Cross Christian Academy
Seaford, DE
08.2021 - 12.2021
Incorporated culturally responsive practices into daily instruction.
Provided individualized instruction to meet the needs of each student.
Created a positive, nurturing classroom environment that encourages children's exploration and curiosity.
Pharmacy Technician
Walgreens
Bridgeville, DE
03.2021 - 07.2021
Assisted pharmacists in filling prescriptions accurately and efficiently.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Paratransit Driver/Automotive Technician
Delaware Transit Corporation
Georgetown, DE
07.2018 - 03.2021
Provided courteous customer service to all passengers, responding to inquiries and addressing any concerns or complaints.
Transported passengers with physical and mental disabilities in a safe and timely manner.
Transported passengers to healthcare appointments and developed productive relationships with medical personnel.
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Inspected vehicle engines and other components to identify potential issues.
Service Writer
Bridgestone Firestone
Milford, DE
12.2017 - 06.2018
Prepared daily reports summarizing hours worked by each technician as well as total sales figures.
Resolved customer complaints regarding service quality or billing issues promptly and professionally.
Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
Assistant Manager
Dollar Tree Stores
Milford, DE
08.2017 - 12.2017
Maintained accurate records of sales transactions using point-of-sale systems.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Supervised daily operations including scheduling shifts, andassigning duties.
2nd Grade Teacher (Temporary Volunteer)
Cross Christian Academy
Milford, DE
03.2017 - 08.2017
Assessed student performance through tests, quizzes and other assessments.
Developed and implemented lesson plans based on curriculum objectives.
Provided individualized instruction to meet the needs of all students.
Inventory Specialist/Automotive Technician
Walmart
Milford, DE
02.2014 - 03.2017
Collaborated with other departments to coordinate replenishment activities as required.
Responded promptly to customer inquiries regarding product availability.
Coordinated inventory, stocking and ordering.
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Operated a variety of shop equipment safely and efficiently.
Education
Sahuarita High School
Sahuarita, AZ
05-2013
Skills
Data inputting
Administrative Support
Microsoft Excel, Word, and Powerpoint
Account Reconciliation
Auditing
Financial Reporting
Certification
Certified Personal Trainer
Nutritionist
Timeline
Medical Assistant
LifeSpan
08.2024 - Current
Lead Patient Service Representative/Medical Assistant