Chelsea Dow
Holiday,GA
Summary
Experienced hospitality professional with a strong background at Outback Steakhouse, focused on enhancing customer experiences through exceptional service. Proven multitasking abilities in fast-paced settings, ensuring efficient beverage preparation and responsible alcohol service. Committed to fostering teamwork and loyalty among staff and patrons. Acknowledged for training new employees and maintaining high operational quality.
Overview
13
13
years of professional experience
Work History
Bartender
Outback Steakhouse - Bloomin' Brands
Warner Robins, GA
08.2021 - 07.2025
- Handled cash transactions responsibly, ensuring accuracy in accounting at shift's end.
- Served high volumes of customers during events and peak hours effectively.
- Executed thorough opening and closing duties to ensure shift readiness.
- Maintained workspace cleanliness to comply with health regulations consistently.
- Fostered customer loyalty through friendly service and engaging conversations.
- Kept the bar stocked and organized to fulfill customer demands efficiently.
- Participated in teamwork by communicating effectively with colleagues.
- Minimized discrepancies by accurately processing all cash and card transactions.
Server/Bartender
Outback Steakhouse - Bloomin' Brands
D'Iberville, MS
08.2012 - 04.2018
- Efficiently managed several tables at once while ensuring exceptional service quality.
- Prioritized customer needs when serving food and beverages promptly.
- Expertly used POS system for order entry, billing, and complimentary items handling.
- Coordinated with team members during busy hours to optimize service delivery.
- Executed opening and closing responsibilities to prepare dining area effectively.
- Resolved customer complaints quickly while maintaining a professional demeanor.
- Provided attentive service during peak times without neglecting details.
- Mentored new hires on restaurant standards and best operational practices.
Line Cook/prep Cook
Papa John's Pizza
Centerville, GA
10.2024 - 05.2025
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
Server/Bartender
Rock N Roll Sushi
Warner Robins, GA
07.2023 - 05.2024
- Strengthened connections with regular customers through authentic hospitality initiatives.
- Upheld cleanliness and organization within dining area to improve guest satisfaction.
- Created inviting dining experience as first interaction point for incoming guests.
- Followed rigorous health and safety protocols to protect customers and staff welfare.
- Facilitated clear communication channels between front-of-house and back-of-house personnel for enhanced workflow.
- Contributed to collaborative work environment by assisting colleagues during peak hours.
Education
Northside High School
Warner Robins, GA05.2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Responsible alcohol service
- Menu memorization
- Service-oriented mindset
- Food service
- New hire training
- Beverage preparation
- Drink preparation techniques
- Food running
- Changing beer kegs
- Order management
- Food preparation
- Aloha POS
- Garnishing drinks
- Preparing garnishes
- Cash and credit transactions
- Liquor restocking
- Bar service preparation
- Identification verification
- Bar equipment use
- Hospitality and accommodation
- Anticipating guest needs
- Fast learner
- Honest and dependable
- Teamwork and professionalism
- Hospitality and guest service
- Collaboration and teamwork
- Food and beverage service
- Responsible serving
- Engaging customers
- Drink preparation
- Professional service standards
- Bussing and serving
Timeline
Line Cook/prep Cook
Papa John's Pizza
10.2024 - 05.2025
Server/Bartender
Rock N Roll Sushi
07.2023 - 05.2024
Bartender
Outback Steakhouse - Bloomin' Brands
08.2021 - 07.2025
Server/Bartender
Outback Steakhouse - Bloomin' Brands
08.2012 - 04.2018
Northside High School