Chelsea Durham
Ste. Genevieve,MO
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I Am very Organized, dependable and I am successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Psychiatric Technician
Southeast Missouri Mental Health Center
Farmington, MO
09.2019 - Current
- Took and monitored vital signs and managed patient behavior.
- Applied interventions with Patients wanting to leave against medical advice (AMA).
- Charted on each patient daily.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conducted Hourly Ward Checks
- Assisted Patients in Daily Tasks
Behavioral Health Technician
Southeast Missouri Behavioral Health
Farmington, MO
05.2018 - 09.2019
- Facilitated on-site activities, support groups and outings for clients.
- Searched resident belongings prior to and during stays.
- Prepared and submitted daily [Type] reports to management.
- Performed client intake procedures according to internal standards for new admissions.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Conducted client rounds to check on residents.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Took and monitored vital signs and managed patient behavior.
- Assisted and counseled [Number] patients daily.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
Embroidery Machine Operator
Cap America
Fredericktown, MO
03.2017 - 05.2018
- Operated computerized embroidery machine to complete work to order specification.
- Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
- Executed installation of embroidery hoops and apparatus to hold fabric tight.
- Observed operation to align stitching and monitor for malfunction.
- Tracked and restocked production supply and inventory of thread and material.
- Determined size and thread requirement to load machine bobbins.
- Collaborated with supervisor to obtain special instructions on work patterns and new designs.
- Analyzed sale order to determine design and location of embroidery.
- Conducted routine back up of computer to secure digitized files and patterns.
- Identified material type to coincide with embroidery preference.
- Designed proof sample to submit to client for approval.
- Investigated equipment malfunctions to speed repair and maintain production equipment.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Cashier
Columbia, MO
08.2016 - 03.2017
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Embroidery Machine Operator
Cap America
Fredericktown, MO
01.2016 - 07.2016
- Operated computerized embroidery machine to complete work to order specification.
- Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.
- Investigated equipment malfunctions to speed repair and maintain production equipment.
- Observed operation to align stitching and monitor for malfunction.
- Identified material type to coincide with embroidery preference.
- Collaborated with supervisor to obtain special instructions on work patterns and new designs.
- Executed installation of embroidery hoops and apparatus to hold fabric tight.
- Determined size and thread requirement to load machine bobbins.
- Designed proof sample to submit to client for approval.
- Conducted routine back up of computer to secure digitized files and patterns.
- Analyzed sale order to determine design and location of embroidery.
- Tracked and restocked production supply and inventory of thread and material.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Cashier/Customer Service
Walmart
Fredericktown, MO
11.2015 - 12.2015
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Seasonal work, Shift Manager
Mcdonalds
Fredericktown, MO
09.2013 - 11.2015
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Divided work evenly between coworkers daily
Sandwich Artist
Fredericktown, MO
02.2012 - 12.2012
- Assisted customers in choosing menu items by providing food complementing information.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods and ingredients.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Operated manual and electric appliances to peel, slice and trim food.
Lifeguard
Fredericktown City Pool
Fredericktown, MO
05.2012 - 08.2012
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Attentively monitored swimmers to identify distress.
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
Assistant Teacher
Kids Corner
Fredericktown, MO
03.2010 - 09.2010
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assessed and managed student behavior to maintain climate of intensive instruction.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Associate of Arts - Psychology
Mineral Area College
Park Hills, MO 08.2012 - 12.2015
High School Diploma -
Fredericktown High School
Fredericktown, MO 08.2008 - 05.2012
Skills
Problem-Solving
Additional Information
- Willing to relocate to: Ste, . Genevieve, MO , Authorized to work in the US for any employer
References
Kim Wilson House Supervisor Phone Number: 573-366-3011 Known for 4 Years
Lynn McCalpin Manager Phone Number: 660-833-9771 Known For 5 Years
Sarah Elizabeth Co-Worker Phone Number: 573-944-0857 Known For 16 Years
Timeline
Psychiatric Technician
Southeast Missouri Mental Health Center
09.2019 - Current
Behavioral Health Technician
Southeast Missouri Behavioral Health
05.2018 - 09.2019
Embroidery Machine Operator
Cap America
03.2017 - 05.2018
Cashier
08.2016 - 03.2017
Embroidery Machine Operator
Cap America
01.2016 - 07.2016
Cashier/Customer Service
Walmart
11.2015 - 12.2015
Seasonal work, Shift Manager
Mcdonalds
09.2013 - 11.2015
Associate of Arts - Psychology
Mineral Area College
08.2012 - 12.2015
Lifeguard
Fredericktown City Pool
05.2012 - 08.2012
Sandwich Artist
02.2012 - 12.2012
Assistant Teacher
Kids Corner
03.2010 - 09.2010
High School Diploma -
Fredericktown High School
08.2008 - 05.2012
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