Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Chelsea Evans

Summary

My self-motivated, eagerness to learn personality & social interactions has reassured me to be a great asset to thriving and stagnant fields. I've done a range of services & my duty is to partake in any standing role immediately gaining an initial understanding while delivering good teamwork hoping for professional growth and advancement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technical Advisor

PNC Bank/CGI
08.2022 - 04.2023
  • Resolved customer inquiries and issues while maintaining high levels of customer satisfaction
  • Maneuvered within Microsoft Office
  • Applied a range of troubleshooting steps regarding web browser issues, and app crashes
  • Navigated clients through multiple systems
  • Able to effectively transmit, receive and interpret appropriate solutions, information and needs.

Retail Associate

Hobby Lobby
03.2021 - 05.2021
  • Greeted and assisted customers with purchases
  • Handled any complaints
  • Organized and tagged merchandise setting the preferred tone for customer satisfaction to promote sales
  • Responsible for restocking
  • Worked rapidly, accurately and well with others while following and encouraging safety rules and policy & procedure
  • Worked the cash register
  • Helped open the store

Cashier

Burger King
06.2020 - 01.2021
  • Worked a flexible schedule and extra shifts to meet business needs
  • Welcomed customers
  • Took orders in a timely manner
  • Commute cash on daily sales with excellent accuracy levels
  • Kept all produce fresh and uploaded
  • Managed customers orders in appropriate to go bag

Assembler

Cox Container
05.2021 - 09.2021
  • Handled and packaged inventory
  • Practice a safe work environment
  • Ensure product orders was sufficient and complete
  • Primary point for training new assembly personnel
  • Operated multiple assembly lines on the floor


Insurance Agent

Liberty National Life Insurance Company
06.2023 - Current
  • Met with customers to provide information about available benefits and policies.
  • Calculated premiums and established payment methods for sales.
  • Generated multiple leads through agencies call clinic method
  • Built relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Developed sources for continuous client referrals
  • Consistently meet quotas for advancement
  • Engaged in learning more about field to perform better

Education

Charles Henderson High School

Skills

  • Proficient in MS Office
  • Multi-tasked Oriented
  • Data Entry
  • Good Telephone Etiquette
  • Customer Service
  • Organizational
  • Type 40 wmp
  • Technical Support
  • Packaging
  • Communication
  • Billing Support
  • Fraud Detection
  • Analytical
  • Emotional Intelligence

Certification

  • Licensed Life and Health Insurance Agent
  • Approved by OSHA
  • Honors Society Member
  • Beta Club Member
  • Colley Senior Complex Member

Timeline

Insurance Agent

Liberty National Life Insurance Company
06.2023 - Current

Technical Advisor

PNC Bank/CGI
08.2022 - 04.2023

Assembler

Cox Container
05.2021 - 09.2021

Retail Associate

Hobby Lobby
03.2021 - 05.2021

Cashier

Burger King
06.2020 - 01.2021

Charles Henderson High School

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Chelsea Evans