Chelsea Ferrey
Oral surgery assistant
Lehighton ,PA
Summary
Driven Oral Surgery Assistant skilled in building great relationships with office staff, doctors and patients through active listening, issue resolution and decision-making talents. Offering strong background in patient education. Compassionate professional known for delivering kind and respectful patient care.
- Hard-working individual with exceptional knowledge in dental terminology and post-surgical patient care. An energetic Oral Surgery Assistant considered an expert communicator and a dedicated patient advocate.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
American Dental Management Group
02.2015 - Current
- Organized monthly supply order in a timely maner
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Calmed nervous patients by speaking softly, answering questions and providing compassionate care.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
Server
PJ Whelihan's
07.2011 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
High School Diploma -
06.2007
Skills
- Dental Equipment
- Front Desk Assistance
- Anesthetic Administration
- Restorative Procedures
- Oral Surgery Knowledge
- Patient Scheduling
- Compliance Training
- Dental Supply Inventory
- Surgical Room Setup
- Instrument Sanitization
Certification
CPR certification
Timeline
Oral Surgery Assistant - American Dental Management Group
02.2015 - Current
Server - PJ Whelihan's
07.2011 - Current
Lehighton Area High School - High School Diploma,
CPR certification
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