Chelsea Fontenet

Managed the process for recording, communicating, and reporting workers' compensation claims, complying with internal procedures and regulations. Monitored all claims, liaised with various parties, and communicated case status details effectively. Conducted periodic reviews of cases to identify trends. Maintained up-to-date knowledge of workers' compensation regulations and laws resulting in efficient claims management.

• Communicated case status details to involved parties, resulting in improved collaboration and timely resolution of claims.
• Identified and reported emerging trends in workers' compensation claims, ensuring proactive action to minimize risks.
• Maintained accurate records and documentation of claims, facilitating easy access to information for all stakeholders.

Supported claims administration for workers' compensation and assisted with claims reporting and management. Verified premium billings, processed invoices, and allocated claims costs across business divisions. Maintained effective communication among operations, claims adjusters, and carriers, ensuring smooth claim resolution.

• Verified premium billings and processed invoices accurately, ensuring timely payments and reducing financial discrepancies.
• Collaborated with cross-functional teams to allocate claims costs, enabling accurate analysis and strategic decision-making.
• Maintained open lines of communication between operations, claims adjusters, and carriers, facilitating efficient claims resolution.