Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Chelsea Freeman

Charlotte,NC

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Certified Medical Assistant

Novant Health, QueenCity OB/GYN
08.2018 - Current
  • Demonstrated proficiency in rooming patients, taking vitals, assisting with physical examinations as well as administering medications and injections
  • Scanning, copying, mailing, and faxing patient’s records
  • Ensured the cleanliness and sanitation of all exam rooms and equipment
  • Record & update patient information into hospital database, as well as managing appointment scheduling and follow-up

Footwear Associate

Dicks Sporting Goods
Pineville, United States
06.2021 - 03.2022


  • Helped customers select shoes to fit specific needs.
  • Suggested additional purchases to customers and directed to store locations.
  • Constructed displays of footwear for specific brands or seasonal purposes.
  • Used proper sizing and fit guidelines to provide best experience for customers.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.

Footwear Associate

Jimmy Jazz
Pineville, NC
06.2018 - 06.2019
  • Used proper sizing and fit guidelines to provide best experience for customers.
  • Opened new shipments and stored footwear in storage room according to size and style.
  • Maintained security by observing customer behaviors and minimizing number of pairs on floor.
  • Helped customers select shoes to fit specific needs.
  • Constructed displays of footwear for specific brands or seasonal purposes.

Cashier

Kohls Department Store
Charlotte, North Carolina
12.2015 - 02.2017
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Business Administration

Central Piedmont community college

High School Diploma - undefined

James. B Dudley High School
2011

Skills

  • Multitasker
  • Clear communication
  • Attentiveness
  • Great customer service
  • Self-motivated
  • Strong interpersonal skills
  • Quick learner
  • Organized
  • Cash handling

Affiliations

Enthusiastic detail-oriented professional with experience in coordinating, planning, and administrative functions. Looking to obtain a stable and challenging position offering growth in communication, networking, and system management skills. Ability to think quickly and successfully to handle difficult clients. Highly organized and efficient in fast paced environments with strong interpersonal skills.

Timeline

Footwear Associate

Dicks Sporting Goods
06.2021 - 03.2022

Certified Medical Assistant

Novant Health, QueenCity OB/GYN
08.2018 - Current

Footwear Associate

Jimmy Jazz
06.2018 - 06.2019

Cashier

Kohls Department Store
12.2015 - 02.2017

Business Administration

Central Piedmont community college

High School Diploma - undefined

James. B Dudley High School
Chelsea Freeman