Tiffany Carpenter
Marshville,NC
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Novant Health
, NC
08.2021 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Working on prior authorizations, calling patient's insurance companies trying to get medications approved.
- Familiar with Medicare, Medicaid, BCBS, Humana, CVS Caremark insurances.
Certified Medical Assistant
Atrium Health-Urgent Care
08.2020 - 06.2021
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Changed dressings on wounds to prevent infection and check for healing.
- triage patient's coming in for concerning medical symptoms.
Certified Medical Assistant
Atrium Health - Monroe, NC
03.2019 - 08.2020
- Roomed patients, obtained vitals and entered orders into EMR system
- Performed clinical tasks such as obtaining finger sticks, UA's, pregnancy tests
- Ordered medications for office on Monday's
- Drawn blood and doing different lab tasks
- Checked expired meds beginning of new month.
Student Medical Assistant Externship
Union Family Practice - Monroe, NC
10.2018 - 12.2018
- Assisted providers with rooming patients and intake, obtained vitals, patient history, documentation, logged vaccines in NCIR, and EMR, administered medications, and performed administrative and clinical tasks
- Performed skilled procedures such as urinalysis, pregnancy test, strep test, Hemoglobin A1C, performed phlebotomy, EKG's, set up a sterile field, and other lab procedures
- Navigate in Canopy Powercharts and EPIC scheduling.
Medical Office Administration Student Internship
OrthoCarolina - Monroe, NC
01.2017 - 04.2017
- Completed patient registration procedures including demographics and insurance verification, HIPAA forms, received payments and scheduled follow-up appointments
- Worked efficiently in Centricity and Allscripts.
Cashier/Customer Service
Follett Corporation - Polkton, NC
08.2016 - 10.2016
- Assisted students with finding textbooks and school materials
- Checked out customers
- Answered phone calls and helped customers on the phone
- Verified customers had Financial Aid by running it through the database
- Shelved new items, created new tags for items on shelves.
Library Assistant
South Piedmont Community College - Polkton, NC
08.2015 - 10.2015
- Answered phone calls
- Assisted students that needed help
- Shelved books
- Checked books in and out
- Created student ID's
- Entered students demographic information into the computer system
- Logged computers out at the end of the day.
Education
Associate in Medical Assisting -
South Piedmont Community College - Monroe, NC
12.2018
Associate in Medical Office Administration -
South Piedmont Community College - Monroe, NC
04.2017
Skills
- Vital Signs
- Administrative Skills
- Teamwork
- Documentation
- MS Office
- CPR
- Organizational Skills
- Retail sales
- Powerpoint
- People Person
- Electronic Medical Records
- Electronic Health Records
- Patient Care
- Epic
- Medical Office Experience
- Experience Administering Injections
- Venipuncture
- Team Player
- Hard worker
- Friendly
- EMR
- Multitasker
- Phlebotomy
- Fast Paced
- Soft Skills
- Allscripts
- System administration
- Triage
- Medical Scheduling
- Laboratory Experience
- Laboratory Procedures
- HIPAA Compliance
- Medical Terminology
- Patient Assessments
- Patient documentation
- Data Entry
- Medical terminology proficiency
- CPT coding knowledge
- ICD-10 Coding Familiarity
- Insurance Verification
- Prior Authorization Process
Certification
- Certified Medical Assistant, 01/07/19
- CPR Certification, 04/2021
References
- Cheryl Taylor 704-291-1414
- Cyril Varlack, PA, Cyril.varlack@atriumhealth.org
- Kathleen Mishak FNP 980-521-6152
Timeline
Certified Medical Assistant
Novant Health
08.2021 - Current
Certified Medical Assistant
Atrium Health-Urgent Care
08.2020 - 06.2021
Certified Medical Assistant
Atrium Health - Monroe, NC
03.2019 - 08.2020
Student Medical Assistant Externship
Union Family Practice - Monroe, NC
10.2018 - 12.2018
Medical Office Administration Student Internship
OrthoCarolina - Monroe, NC
01.2017 - 04.2017
Cashier/Customer Service
Follett Corporation - Polkton, NC
08.2016 - 10.2016
Library Assistant
South Piedmont Community College - Polkton, NC
08.2015 - 10.2015
Associate in Medical Assisting -
South Piedmont Community College - Monroe, NC
Associate in Medical Office Administration -
South Piedmont Community College - Monroe, NC
- Certified Medical Assistant, 01/07/19
- CPR Certification, 04/2021
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