Chelsea Geldenhuys
Muscatine,IA
Summary
Hardworker with expertise in eligibility determination and program compliance monitoring. Proven ability in problem-solving and building relationships to enhance client support. Experienced in coordinating resources effectively to meet client needs.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Housing Choice Voucher Specialist
City Of Muscatine
Muscatine, IA
10.2018 - Current
- Evaluate and confirm eligibility of applicants for housing choice voucher program through income verification and documentation of family composition.
- Coordinated with community organizations to connect clients with essential resources.
- Assisted clients in completing housing applications and documentation.
- Facilitated workshops on tenant rights and housing options, empowering residents with knowledge.
- Developed and maintained relationships with landlords, increasing housing opportunities for clients.
- Provided guidance on fair housing laws and dispute resolution processes.
- Maintained accurate records, files, and reports of program activities.
Direct Support Professional
Lutheran Services Of Iowa
Muscatine, Iowa
08.2008 - 12.2018
- Documented client progress and maintained comprehensive records to support service continuity.
- Assisted individuals with daily living activities and personal care tasks to promote independence and well-being.
- Trained new staff on procedures and best practices in direct support services.
- Built trusting relationships with patients to enhance quality of care and improve client satisfaction.
Education
Associate of Arts -
Muscatine Community College
Muscatine, IA05-2009
Skills
- Proficient in eligibility determination
- Income verification
- Program compliance monitoring
- Effective record keeping skills
- Strong attention to detail
- Problem solving
- Used to large client base
Certification
Housing Choice Voucher Specialist Certification
Timeline
Housing Choice Voucher Specialist
City Of Muscatine
10.2018 - Current
Direct Support Professional
Lutheran Services Of Iowa
08.2008 - 12.2018
Associate of Arts -
Muscatine Community College