Chelsea Groneman
Whitesboro,TX
Summary
Dynamic administrative professional with proven success at Enderby Gas, INC, enhancing office efficiency through effective data entry and customer service. Skilled in invoice processing and office administration, I streamlined operations and improved communication, ensuring timely responses to inquiries and maintaining organized filing systems. Committed to delivering exceptional support and optimizing workflows.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Enderby Gas, INC
10.2022 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Responded to inquiries from callers seeking information.
- Updated spreadsheets and databases to track, analyze, and report on sales data.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
General Construction Secretary
WPC Construction
10.2020 - 10.2022
- Kept sites clean and organized to decrease accidents and increase overall productivity.
- Contributed to successful project completion by collaborating with team members on various tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved job site organization by sorting, stacking, and properly storing materials and equipment.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported project managers with comprehensive meeting minutes, facilitating effective communication among team members.
Oldham County Tax Assessor Assistant
Linda Brown Tax Assessor
09.2016 - 05.2018
- Streamlined tax assessment processes for increased efficiency and effectiveness in the department.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Completed daily logs for management review.
- Reduced taxpayer appeals by providing clear explanations of assessments and addressing concerns promptly.
- Maintained up-to-date knowledge of local, state, and federal tax laws to provide accurate guidance to taxpayers.
- Increased customer service success rates by quickly resolving issues.
Education
High School Diploma -
Vega ISD
Vega05-2011
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Filing
- Invoice processing
- Mail handling
Timeline
Administrative Assistant
Enderby Gas, INC
10.2022 - 03.2025
General Construction Secretary
WPC Construction
10.2020 - 10.2022
Oldham County Tax Assessor Assistant
Linda Brown Tax Assessor
09.2016 - 05.2018
High School Diploma -
Vega ISD
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