Chelsea Gwyn
Winston-Salem,NC
Summary
An experienced social work professional. Skilled in case management, crisis intervention, and client advocacy. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Known for empathy, reliability, and effective communication, ensuring comprehensive support for diverse populations.
Overview
19
19
years of professional experience
Work History
Licensed Clinical Addictions Specialist-Associate
Addiction Recovery Care Association
Winston-Salem, NC
04.2026 - Current
- Facilitated group therapy sessions and family group therapy sessions while fostering a supportive environment for sharing experiences.
- Collaborated with multidisciplinary teams to enhance patient care strategies and outcomes.
- Conducted assessments to identify client needs and create tailored recovery pathways.
Sr. Social Worker-Quality Assurance Trainer
Forsyth County Government
Winston-Salem, NC
11.2023 - Current
- Collaborating with the director and program supervisors on trainings that need to be implemented.
- Reviewing and monitoring progress on established goals while assisting with reviewing internal audits.
- Performing professional and analytical work evaluating programs and providing staff development services, in addition to creating presentations to be presented across the division.
- Offer consultation in child welfare program areas to supervisors and staff.
- Presenting with a team of staff to present New Employee Orientation to the division and agency specific.
- Ability to work with multidisciplinary teams; to present and speak effectively to a wide range of groups using a variety of techniques or formats; to develop training materials; to facilitate group discussions; to analyze, compile, present, and interpret data in a meaningful method to others; to establish and maintain effective working relationships with agency staff and community partners, and to attend work regularly.
Sr. Social Worker
Forsyth County Government
Winston-Salem, NC
03.2022 - 11.2023
- Collaborating with the family to provide ongoing assessment of their needs.
- Reviewing and monitoring progress on established goals.
- Referring families to appropriate community resources.
- Completing required documentation and paperwork.
- Working within the guidelines of state-mandated timeframes.
- Writing court reports and presenting the information in court by testifying.
- Working with the child/adolescent on life goals and mending their relationships back with their families.
- Filing necessary paperwork for each case.
- Supervise visits between the child/adolescent and their parents.
- Complete monthly home visits.
- Transport the child/adolescent to appointments.
- Communicate with family attorneys, paralegals, and department of social services attorneys.
- Send referrals to doctors and therapists.
- Foster Care Adolescent Unit
Residential Counselor 1: Level 3 Child/Teen Female Group Home
Wilson’s Constant Care
Winston-Salem, NC
01.2020 - 08.2022
- Assess clients’ health, social, and behavioral needs.
- Develop programs/methods to provide support and guidance.
- Provide social support and opportunities for clients to interact by organizing group events and meetings.
- Managing conflict resolution and crisis management.
- Coordinating care within and outside the facility.
- Tracking client treatment progress, reporting to staff, and communicating with counselors and families.
- Writing in daily logs to report occurrences.
- Create notes for each client for shift worked pertaining to the client such as interventions and client effectiveness.
- Prepare breakfast, lunch, dinner for clients pertaining to the shift worked.
- Supervise clients with cleaning chores.
- 15-20 minute bed checks when clients are sleeping
Processing Assistant IV
State of North Carolina (NC Dept. of Public Safety)
Winston-Salem, NC
05.2015 - 03.2022
- Clerical duties
- Ability to use a variety of office equipment
- Ability to search missed cases through AOC and make a monthly report
- Ability to maintain confidentiality of records
- Entering cases or judgments and offender information through OPUS
- Ability to edit, code, and process information
- General knowledge of OPUS, AOC, CJ Leads, FMS, ICOTS, NCAWARE, Vinelink, DCC Photo ID, Beacon, and CSAS.
- Basic interviewing skills
- Ability to take pictures of offenders for unsupervised and supervised cases
- Ability to assign offenders probation officers with their specific zone
- Ability to communicate effectively both orally and in writing.
- Ability to communicate and maintain a professional demeanor while talking with the judiciary, victims, offenders, district attorneys, court personnel, corrections personnel, judges, lawyers, and law enforcement
- Knowledge of Community Supervision
- Ability to see if supervised cases were appealed
- Knowledge of Community Service Work Program and punishment plans, Deferred Prosecution Program, and Alcohol Diversion Program.
Janitorial Cleaner
Jani King “Ardagh”
Winston-Salem, NC
03.2020 - 08.2020
- Sanitize warehouse (due to COVID)
- Sanitize break rooms, locker rooms, bathrooms, and offices (due to COVID)
- Replenish stock room for next shift (due to COVID)
- Sanitize vending machines, door handles (due to COVID)
Stocker
Belk’s (Seasonal)
Winston-Salem, NC
12.2016 - 02.2017
- De-trash shoes in stock room
- Clearance shoes in stockroom
- Clean stockroom & straighten sales floor
- Assist with customers
Office Assistant III
State of North Carolina (NC Dept. of Public Safety)
Winston-Salem, NC
10.2014 - 05.2015
- Clerical duties
- Search/Send transfer/transmittal cases
- Monthly office reports
- Ability to use a variety of office equipment
- Ability to prepare reports
- Ability to maintain confidentiality of records
- Distribute mail
- General knowledge of Beacon
- Inquire offenders and the general public on certain information through OPUS/AOC
- Obtain information through CJ Leads
- Entering cases or judgments and offender information through OPUS
- Ability to edit, code, and process information
- Knowledge of Community Supervision
- Answering calls from victims, offenders, court personnel, sheriff departments, police departments, District Attorneys, and out of state criminal justice agencies in a courteous way.
Cashier
Food Lion
Rural Hall, NC
04.2007 - 11.2013
- Ringing up customers
- Greeting
- Put away returns
Cashier
Michaels Craft Store
Greensboro, NC
09.2011 - 05.2013
- Greeting
- Put away returns and ringing up customers
- Made sure classes were scheduled
Education
Addictions And Recovery Accelerated - Social & Human Services
Forsyth Technical Community College
Winston-Salem05-2026
Bachelor of Science - Business Management
North Carolina A&T State University
Greensboro01-2014
Master of Science - Mental Health Counseling: Clinical
North Carolina A&T State University
Greensboro01-2021
Certificate - Behavioral Addictions
North Carolina A&T State University
Greensboro01-2021
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Windows 95/98/2000/XP
- MS Internet Explorer
- Outlook
- OPUS
- AOC
- CJ Leads
- ICOTS
- Beacon
- NCAWARE
- Vinelink
- DCC Photo ID
- CSAS
- Canva (used for creating training templates)
Timeline
Licensed Clinical Addictions Specialist-Associate
Addiction Recovery Care Association
04.2026 - Current
Sr. Social Worker-Quality Assurance Trainer
Forsyth County Government
11.2023 - Current
Sr. Social Worker
Forsyth County Government
03.2022 - 11.2023
Janitorial Cleaner
Jani King “Ardagh”
03.2020 - 08.2020
Residential Counselor 1: Level 3 Child/Teen Female Group Home
Wilson’s Constant Care
01.2020 - 08.2022
Stocker
Belk’s (Seasonal)
12.2016 - 02.2017
Processing Assistant IV
State of North Carolina (NC Dept. of Public Safety)
05.2015 - 03.2022
Office Assistant III
State of North Carolina (NC Dept. of Public Safety)
10.2014 - 05.2015
Cashier
Michaels Craft Store
09.2011 - 05.2013
Cashier
Food Lion
04.2007 - 11.2013
Master of Science - Mental Health Counseling: Clinical
North Carolina A&T State University
Certificate - Behavioral Addictions
North Carolina A&T State University
Addictions And Recovery Accelerated - Social & Human Services
Forsyth Technical Community College
Bachelor of Science - Business Management
North Carolina A&T State University
Licenses & Certifications
Licensed Clinical Addiction Specialist-Associate (LCAS-A), #28746,North Carolina Addictions Specialist Professional Practice Board (NCASPPB)
Behavioral Addictions Certificate-North Carolina Agricultural & Technical State University, 12/2021