Chelsea Hammond
Parkesburg,PA
Summary
Caring and motivated teacher assistant I have done it a few years back. I have excellent communication skills deeply committed to providing creative, high-quality educational materials and instructional support and the best educational environment as possible.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Coatesville, Pennsylvania
02.2023 - Current
Customer Experience Coordinator
TJX
Parkesburg, PA
11.2021 - Current
- Handled all escalated complaints and implemented timely, knowledgeable and effective solutions balancing customer and business needs.
- Developed and executed promotions including giveaways and membership drives to enhance customer engagement.
- Managed front register operations while ensuring exceptional customer service in every interaction.
- Educated customers on return policies and efficiently processed returns.
Secretary/bookkeeping
My Family Electric
Parkesburg, PA
10.2018 - 03.2020
- Monitored and recorded business expenses to ensure accurate financial records and support budget management. and income for businesses while organizing and maintaining bank statements for checking accounts.Assisted daily operations by communicating with customers and organizing documents to streamline workflow. by communicating with customers, filing documents and managing data.Maintained and processed invoices, deposits, and money logs to support financial tracking and reporting.
- Managed daily office operations and maintained efficient workflow.
- Coordinated schedules and appointments for team members and management.
- Assisted in preparing correspondence and reports for internal use.
Wawa
Customer Associate
Parkesburg, PA
06.2014 - 07.2018
- Provided respectful, friendly assistance to customers and colleagues, enhancing overall customer experience.Delivered exceptional service by actively listening to customer concerns and addressing questions, fostering customer loyalty.Demonstrated ability to work effectively under tight deadlines in fast-paced environment, ensuring smooth operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Teacher Aide
Fuggett Middle School
West Chester, PA
08.2017 - 06.2018
- Supported students with disabilities in classroom activities to enhance participation and learningAssisted in preparing curricular activities to ensure smooth execution and engagementRecorded notes for students during lessons to aid comprehension and retentionHelp feed lunch
- Assisted teachers in classroom management and daily lesson preparation.
- Supported students with special needs in academic activities and social interactions.
- Supervised student behavior during transitions and lunch periods to ensure safety.
Runner/Busser/Hostess
Hank's Place
Chadds Ford, PA
03.2011 - 06.2014
- Addressed customer inquiries and guided guests to appropriate areas.Maintained cleanliness of front entry area during peak hours to enhance guest experience.Garnished dishes and promptly delivered items to customers, ensuring timely service.Cleared tables immediately after guests left in preparation for next party.Assisted servers with table settings and beverage refills to support high-volume shifts.
Education
High School Diploma -
Technical College High School
West Grove, PA06-2014
Skills
- Medication management
- Pharmaceutical Knowledge
- Customer Service Focus
- Attention to Detail
- Organized
- Team collaboration
- Communication
Certification
- First Aid
- CPR
- Epi-Pen
Community service Experience
- Church Camp 2011
- Make a Wish 2012
- Domestic Violence awareness 2013
- Mushroom Festival 2013
- Holiday Hope Chest
- Summer Blast Camp 2026
Honors/Awards
- Honor Roll 2011-2013
- Distinguishing Honor Roll 2012-2013
- Perfect Attendance Third Marking Period 2012
- Skill USA Member 2011-2014
- Certificate of Completion 2014
Timeline
Pharmacy Technician
CVS Pharmacy
02.2023 - Current
Customer Experience Coordinator
TJX
11.2021 - Current
Secretary/bookkeeping
My Family Electric
10.2018 - 03.2020
Teacher Aide
Fuggett Middle School
08.2017 - 06.2018
Wawa
Customer Associate
06.2014 - 07.2018
Runner/Busser/Hostess
Hank's Place
03.2011 - 06.2014
High School Diploma -
Technical College High School