Chelsea Hayes
Summary
Accomplished Animal Control Officer with a proven track record from Marin Humane and Sonoma County Animal Services, adept in humane animal treatment and public safety. Expertise in animal welfare laws and investigative report preparation, alongside strong multitasking abilities and conflict resolution skills. Demonstrated success in enhancing community relations and ensuring compliance with animal control ordinances. Excellent understanding of humane animal treatment procedures. Skilled working with multitude of animal species and responding to calls for service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Animal Control Officer II
Sonoma County Animal Control
03.2019 - Current
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Investigated and gathered information regarding animal-related complaints.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Responded to numerous daily calls to enforce animal control regulations.
- Prepared for prosecutions related to animal treatment and gave evidence in court.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
Animal Control Officer
Marin Humane
12.2016 - 03.2019
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Captured domestic and wild animals.
- Investigated and gathered information regarding animal-related complaints.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Administered vaccinations, microchipping services, and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Improved community relations through conducting educational presentations on responsible pet ownership and local animal laws.
- Provided compassionate assistance during natural disasters or emergencies, effectively coordinating the rescue and sheltering of displaced animals.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
Animal Services Technician
Marin Humane
06.2016 - 12.2016
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Unloaded and impounded animals received from animal control and public.
- Participated in ongoing professional development opportunities to stay current with industry best practices and enhance overall job performance.
Education
PC 832 Firearms Course Certificate
Allan Hancock College
Santa Maria, CA07.2019
Advanced Animal Law Enforcement Academy
Santa Rosa Junior College
Santa Rosa, CA04.2016
Basic Animal Law Enforcement Academy
Santa Rosa Junior College
Santa Rosa, CA03.2016
PC 832 Powers of Arrest Certificate
Santa Rosa Junior College
Santa Rosa, CA12.2015
High School Diploma -
Analy High School
Sebastopol, CA06.2015
Skills
- Humane animal treatment
- Animal Welfare Laws
- Animal Behavior
- Investigative report preparation
- Multitasking Abilities
- Healthy and fit
- Truck driving ability
- Animal Care
- Public Safety
Certification
- Rescuing Animals from Cruelty and Disasters. FIR 1- ASPCA
Date Issued January 2017
- Joining the ASPCA Field Investigation and Response Team. FIR 2- ASPCA
Date Issued January 2017
- Investigating and Processing Bloodsports. FIR 5- ASPCA
Date Issued February 2017
Timeline
Animal Control Officer II
Sonoma County Animal Control
03.2019 - Current
Animal Control Officer
Marin Humane
12.2016 - 03.2019
Animal Services Technician
Marin Humane
06.2016 - 12.2016
PC 832 Firearms Course Certificate
Allan Hancock College
Advanced Animal Law Enforcement Academy
Santa Rosa Junior College
Basic Animal Law Enforcement Academy
Santa Rosa Junior College
PC 832 Powers of Arrest Certificate
Santa Rosa Junior College
High School Diploma -
Analy High School
- Rescuing Animals from Cruelty and Disasters. FIR 1- ASPCA
Date Issued January 2017
- Joining the ASPCA Field Investigation and Response Team. FIR 2- ASPCA
Date Issued January 2017
- Investigating and Processing Bloodsports. FIR 5- ASPCA
Date Issued February 2017
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