Chelsea Hendrick
Kewanee
Summary
Dynamic leader with a proven track record at State Bank Of Toulon, specializing in compliance monitoring and fostering strong relationships. Excelled in enhancing regulatory compliance and streamlining operations, demonstrating exceptional auditing processes and interpersonal skills. Achieved significant improvements in compliance program elements, underscoring a commitment to excellence and continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Compliance/BSA Manager
State Bank Of Toulon
09.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Kept abreast of industry trends and changes in regulations, maintaining up-to-date knowledge of BSA/AML best practices.
- Consistently met deadlines for reporting requirements, adhering to strict regulatory timelines.
- Facilitated communication between departments for efficient information sharing related to BSA/AML matters.
- Reviewed and filed currency transaction reports submitted by branches within required regulatory-imposed timeframes.
President & Founder
Rorie Mae Foundation
04.2020 - Current
- Built strong community partnerships to support organizational goals and expand outreach efforts.
- Oversaw the successful execution of special events, including fundraising galas and community engagement activities, that showcased the organization''s impact and attracted new supporters.
- Streamlined operational processes for increased efficiency in grant management and financial reporting.
- Enhanced organization's online presence, developing and maintaining engaging and informative website and social media platforms.
Co-Owner
Hendrick & Haars LLC
05.2024 - Current
- Facilitated smooth payment processing by implementing secure systems and handling transactions accurately.
- Implemented targeted marketing strategies to attract new customers consistently.
- Worked closely with fashion influencers and bloggers to increase brand visibility and reach wider audiences through collaborations.
- Maintained high-quality standards by thoroughly inspecting incoming inventory for any defects or imperfections.
Agricultural Lender
State Bank Of Toulon
05.2016 - 09.2021
- Examined customer loan applications for loan approvals and denials.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
Teller
State Bank Of Toulon
05.2014 - 05.2016
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
Bachelor of Science - Agricultural And Consumer Economics
University of Illinois At Urbana-Champaign
Champaign, IL05-2016
Skills
- Compliance monitoring
- Document review
- Auditing processes
- Internal audits
- Policy analysis
- Regulations enforcement
- Anti-money laundering
- Reporting requirements
- Investigations skills
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certified Community Bank Compliance Officer (CCBCO)
Timeline
Co-Owner
Hendrick & Haars LLC
05.2024 - Current
Compliance/BSA Manager
State Bank Of Toulon
09.2021 - Current
President & Founder
Rorie Mae Foundation
04.2020 - Current
Agricultural Lender
State Bank Of Toulon
05.2016 - 09.2021
Teller
State Bank Of Toulon
05.2014 - 05.2016
Certified Community Bank Compliance Officer (CCBCO)
Bachelor of Science - Agricultural And Consumer Economics
University of Illinois At Urbana-Champaign
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