Chelsea Hensley
Knoxville,TN
Summary
Professional dental assistant with strong foundation in patient care, dental procedures, and administrative support. Known for effective collaboration with dental teams and adaptability to changing clinical needs. Skilled in radiography, infection control, and patient education. Reliable and focused on achieving optimal results for both patients and practice. Educated in nitrous oxide monitoring as well as coronal polishing.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Cornerstone Dental Arts
11.2019 - Current
- Typed patient data into computer system using Curve Dental, and Dentrix while following privacy laws and maintaining high-level accuracy.
- Cleaned and sterilized dental instruments and equipment, set up and break down treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Fabricated dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Educated patients on pre-surgical instructions and post-surgical care.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Staged tray for procedures by arranging dental instruments and equipment.
Front of House Manager
BrownBag
05.2016 - 11.2019
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Performed cash handling activities and secured daily bank deposits.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Resolved guests complaints while maintaining positive customer environment.
Retail Worker
Smoothie King
06.2014 - 08.2019
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Maintained cleanliness and organization of FOH, ensuring a pleasant environment for customers.
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Addressed equipment malfunctions promptly, minimizing downtime and ensuring consistent product quality.
Cashier
Dominos
08.2013 - 06.2014
- Answered and took over the phone orders as well as in-person
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Hardin Valley Academy
11345 Hardin Valley Rd, Knoxville, TN 3793205-2016
Skills
- Time management capabilities
- Oral hygiene/post-op/pre-op education
- Electronic charting/paper charting
- Detail-oriented mindset
- Team collaboration
- Patient care excellence
- Infection control proficiency
- Patient records management
- Restorative dentistry
- Endodontics
- Dental radiography
- Dental software fluency
Certification
- Nitrous Oxide Monitoring Certification - [State] Dental Board.
- Coronal Polishing Certificate - [State] Department of Health or [State] Dental Association.
- Dental Radiography
Timeline
Registered Dental Assistant
Cornerstone Dental Arts
11.2019 - Current
Front of House Manager
BrownBag
05.2016 - 11.2019
Retail Worker
Smoothie King
06.2014 - 08.2019
Cashier
Dominos
08.2013 - 06.2014
- Nitrous Oxide Monitoring Certification - [State] Dental Board.
- Coronal Polishing Certificate - [State] Department of Health or [State] Dental Association.
- Dental Radiography
High School Diploma -
Hardin Valley Academy
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