Chelsea Hess
Jackson,MI
Summary
Compassionate, experienced Registered MRI and Radiologic Technologist with over 14 years healthcare experience eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Success in building relationships with work family and patients. Considered hardworking, passionate about patient care, and knowledgeable. Demonstrated history of working in the hospital, urgent care, & health care industry. Strong healthcare services professional with a Bachelor's Degree focused in Radiologic Technology/Applied Science & Business Management. Motivated to learn, travel, grow and excel in healthcare field.
Overview
14
14
years of professional experience
1
1
Certification
Work History
MRI Technologist
Akumin Imaging
Jackson , MI
09.2023 - Current
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Enhanced patient comfort by providing thorough explanations of MRI procedures and addressing concerns.
- Increased department efficiency by maintaining accurate records of imaging studies and patient history.
- Reduced patient wait times by streamlining scheduling processes and coordinating with referring physicians.
- Improved image quality through meticulous calibration and maintenance of MRI equipment.
Travel Registered MRI Radiographer
Titan Medical Group
07.2021 - 11.2023
- Travel Experience: Billings Clinic Hospital (Billings, MT) and Bon Secours St. Francis Hospital (Charleston, SC).
- Operated GE 1.5T and Siemens 1.5T & 3T.
- Skillful in using EPIC, Cerner, Halo, PrognoCis, and IMPAX PACS.
- Good attention to detail, possess capacity to understand and comply with physicians’ instructions; team player; manual dexterity in operating controls of MRI machine and manipulating table settings.
- Provided skilled, timely and level-headed nonemergency and emergency response to inpatients and outpatients.
- Reviewed physicians' orders to determine medical imaging needs with clear communication and care coordination.
- Skilled in producing high quality diagnostic images. Open to learning new magnets!
- Google Drive, Google Sheets, Excel, Word, and Power-point
- Direct Patient Care
- Prepared and administered IV contrast.
- Handled private and confidential information in compliance with hospital policies and procedures, including HIPAA.
- Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation for best care possible.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working
- Compassionate, exceptional communication skills both written and verbal, sensitive to patients’ psychological and physical needs environment.
Registered Radiographer (R)(MR)
Henry Ford Allegiance Health
Jackson , MI
08.2010 - 07.2021
- Staff Registered Radiologic Technologist from 2011 - 2017
- MRI Technologist from 2017-2021.
- Provides quality care to neonate, pediatric, adolescent, adult, and geriatric patients, while performing therapeutic and diagnostic imaging through patient education, appropriate skill, and knowledge.
• Demonstrates ability to perform equipment manipulation and function for purpose of producing quality diagnostic images.
• Maintains and provides accurate patient history and diagnostic information for treatment and management of patient care.
• Trained in usage of PACS, NX, DICOM, and RIS.
Practice Manager / Lead Radiographer / Outreach
MI Express Care
Canton , MI
09.2014 - 05.2017
- Managed Team of 14 Employees including PA, NP, Radiographers, and Medical Assistants.
- Consulted with healthcare professionals on business decisions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed and maintained electronic record management systems to analyze and process data.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Provided supervision and management to team of PA/NPs, Radiographers. Medical Assistants and support personnel.
- Developed close working relationships with front office and back office staff.
- Boosted staff morale by offering constructive feedback and specific direction
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Maintained up-to-date knowledge on industry advancements by attending conferences and participating in continuing education programs regularly.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays.
Marketing & Outreach Director
Zipy Care
Canton , MI
01.2015 - 05.2017
- Telemedicine Research and Development
- Entrepreneurship App Software Development
- Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and website.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Wrote engaging and successful marketing, advertising and website copy.
- Increased business growth outcomes by effectively collaborating with sales, service and financial departments.
- Masterminded highly successful digital strategies for various platforms to attract customer engagement.
- Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue.
Education
Bachelor of Science - Applied Science in Radiology & Business Management
Siena Heights University
Adrian, MI10.2015
Associate of Applied Science - Radiology, Applied Science, And General Studies
Jackson College
Jackson, MI04.2011
Skills
- MRI and Radiologic Examination Protocols
- Accurate Documentation
- Experience with GE 15T and Siemens 15T & 3T
- Skilled with EMR: Cerner, Epic, IMPAX, PrognoCis
- Clear Patient Communication
- Attention to Detail
- Compassionate and Caring
- Patient Examination and History
- Direct Patient Care in Hospital, Urgent Care, Telemedicine, and Mobile Services
Affiliations
- ARRT
- ARST
- American Marketing Association
Certification
- Certified Registered Radiographer in Radiology and Medical Resonance Imaging
- IV Certification
- BLS
- NAPPI
- State Registered in: Michigan, Oregon, California, South Carolina, Florida, and Arizona
Timeline
MRI Technologist
Akumin Imaging
09.2023 - Current
Travel Registered MRI Radiographer
Titan Medical Group
07.2021 - 11.2023
Marketing & Outreach Director
Zipy Care
01.2015 - 05.2017
Practice Manager / Lead Radiographer / Outreach
MI Express Care
09.2014 - 05.2017
Registered Radiographer (R)(MR)
Henry Ford Allegiance Health
08.2010 - 07.2021
Bachelor of Science - Applied Science in Radiology & Business Management
Siena Heights University
Associate of Applied Science - Radiology, Applied Science, And General Studies
Jackson College
- Certified Registered Radiographer in Radiology and Medical Resonance Imaging
- IV Certification
- BLS
- NAPPI
- State Registered in: Michigan, Oregon, California, South Carolina, Florida, and Arizona
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