Summary
Overview
Work History
Education
Skills
Timeline
Generic
Chelsea Hogan

Chelsea Hogan

Muldrow

Summary

Detail-oriented professional with strong operations management and customer service skills. Proven adaptability and creativity in business planning and execution. Ready to drive impactful results in dynamic environments.

Results-driven owner/operator with extensive experience in operations management and documentation. Skilled in delivering exceptional customer service while managing diverse projects. Committed to leveraging creativity and adaptability to enhance business outcomes.

Dynamic business owner recognized for exemplary customer service and effective project management. Expertise in documentation and reporting, coupled with a commitment to creativity. Prepared to utilize skills to drive growth and operational excellence.

Overview

21
21
years of professional experience

Work History

Owner/Operator

Self-employeed
Dora, Arkasas
07.2017 - Current

Owner/Operator

Varlebena Design Company, Dora, Oklahoma

2017-2025

Designed, printed, and pressed t-shirts, tumblers, koozies, and caps as sole operator. Processed, packed, and shipped customer orders efficiently. Updated all social media platforms with new merchandise regularly. I also had a booth in town at a local shop for 3 years which I kept stocked and cleaned. In May of 2024 I slowly started learning the art of silversmithing which is my current business

Substitute Teacher

Vian Public Schools
Vian, OK
08.2022 - 10.2024
  • Delivered engaging lessons across diverse subjects, adapting to various learning styles and needs.
  • Managed classroom behavior, fostering a positive learning environment for all students.
  • Implemented effective classroom management strategies, ensuring student safety and engagement during instructional time.
  • Collaborated with teachers to develop lesson plans and instructional materials tailored to curriculum standards.
  • Supported individualized education plans (IEPs), providing assistance to students with special needs.

Secretary/Truck Dispatcher

White Glove Delivery Service
Fayetteville, AR
08.2015 - 08.2016
  • Coordinated communication between departments to streamline workflow and enhance operational efficiency.
  • Managed scheduling and logistics for delivery operations, ensuring timely service execution.
  • Developed and maintained filing systems, improving document retrieval speed and accuracy.
  • Assisted in preparing reports on delivery performance and service quality metrics for management review.

Waitress/Cashier

Western Sizzling
Sallisaw, OK
06.2005 - 09.2012
  • Delivered exceptional customer service in high-pressure dining environment.
  • Managed multiple tables simultaneously, ensuring timely and accurate order fulfillment.
  • Collaborated with kitchen staff to ensure seamless communication and efficient service flow.
  • Trained new team members on menu knowledge and service protocols, fostering a cohesive work environment.
  • Implemented feedback mechanisms to enhance guest satisfaction and streamline service processes.
  • Oversaw daily operations, maintaining high standards of cleanliness and organization throughout the restaurant.
  • Resolved customer complaints swiftly, enhancing overall dining experience and loyalty retention.
  • Used cash registers and credit card machines to cash out customers.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

Graduate Certificate - Cosmetology

River Valley Cosmetology
Poteau, OK
04-2011

High School Diploma -

Sallisaw Public Schools
Sallisaw, OK
05-2007

Skills

  • Operations management
  • Business planning
  • Documentation and reporting
  • Talent acquisition
  • Staff training and development
  • Customer relationship management
  • Supply chain management

Timeline

Substitute Teacher

Vian Public Schools
08.2022 - 10.2024

Owner/Operator

Self-employeed
07.2017 - Current

Secretary/Truck Dispatcher

White Glove Delivery Service
08.2015 - 08.2016

Waitress/Cashier

Western Sizzling
06.2005 - 09.2012

Graduate Certificate - Cosmetology

River Valley Cosmetology

High School Diploma -

Sallisaw Public Schools