Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chelsea Huddleston

Benton Harbor,MI

Summary

Dedicated healthcare professional with a strong background in patient care, adept at managing multiple tasks and fostering positive relationships. Proven ability to administer medications, assist in daily living activities, and maintain accurate patient documentation. Eager to leverage active listening, teamwork, and critical thinking skills to support and enhance patient care in a new healthcare role.

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.

Overview

2026
2026
years of professional experience
1
1
Certificate

Work History

Customer Service Representative

Walmart
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
  • Responded to telephone inquiries and complaints following standard operating procedures.
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.

DST

HLG
04.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Created a safe environment for clients by reducing potential hazards in the home setting.
  • Administered medications according to prescribed instructions and monitored patient response.
  • Participated in regular training sessions aimed at improving clinical competencies.
  • Fostered positive relationships between clients and staff through open communication channels.
  • Maintained accurate documentation of patient progress, changes in condition, treatments provided, and other pertinent information.
  • Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
  • Assisted residents in activities of daily living to maintain health and dignity.

Medical Assistant

IU Health Peds
07.2024 - 09.2024

Helping the physician's examine and treat each patient

Welcome patients by greeting them in person and/or on the telephone.

Verify patient information by interviewing patient, recording medical history and confirming purpose of visit.

Prepare patients for the health care visit by directing and accompanying them to the examining room.

Compassionate patient care.

  • Obtained client medical history, medication information, symptoms, and allergies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.

PCA

Brownsburg Health Care
05.2023 - 03.2024
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Assistant Teacher

La Petite Academy Inc.
05.2022 - 04.2023
  • Supported student physical, mental, and social development using classroom games and activities.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

PCA

The Willows Assisted Living and Memory Care
11.2020 - 03.2022
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted nursing staff with completing daily rounds and documenting.

Customer Service Representative

Whirlpool
02.2019 - 11.2019
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.

Education

Certification - MA

IU Health MA Program
09.2024

Certification - CNA

Indiana Nursing School
04.2024

High School Diploma -

St. Joseph High School
05.2020

Certification - CPR

Damar

Skills

  • Communication
  • Leadership
  • Skills management
  • Active Listening
  • Customer Service
  • Teamwork
  • Critical Thinking
  • Organization Skills
  • Problem resolution
  • Relationship building

Certification

  • CNA - Certified Nurse Assistant
  • CPCT/A - Patient Care Technician/Assistant
  • First Aid/CPR Certified

Timeline

DST

HLG
04.2025 - Current

Medical Assistant

IU Health Peds
07.2024 - 09.2024

PCA

Brownsburg Health Care
05.2023 - 03.2024

Assistant Teacher

La Petite Academy Inc.
05.2022 - 04.2023

PCA

The Willows Assisted Living and Memory Care
11.2020 - 03.2022

Customer Service Representative

Whirlpool
02.2019 - 11.2019

Certification - CNA

Indiana Nursing School

High School Diploma -

St. Joseph High School

Customer Service Representative

Walmart

Certification - MA

IU Health MA Program

Certification - CPR

Damar
Chelsea Huddleston