Chelsea Hunt

Working remotely to handle day to day operations of a virtual medical office.

• Collaborate with healthcare team members to ensure all need for patient is met for continued care such as ordering prescriptions, completing diagnostic testing orders and referrals, completing lab orders and ensuring all billing was processed correctly for all services.
• Processed invoices accurately and in a timely manner to meet deadlines.
• Demonstrated strong self-discipline and time management skills to meet strict remote work obligations.
• Utilized various collaboration tools such as Slack, Google Meet and Zoom, SalesForce and Clarity.

Completed all day to day operation of an optometrist office.

• Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
• Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
• Efficiently used programs such as Eyefinity, EyeMed and Davis Vision to bill claims for insurance payments.
• Researched and resolved discrepancies to ensure accurate billing and payment.
• Received and processed payments from patients and insurance companies.
• Educated patients on proper contact lens care, reducing the incidence of infections and complications.

Managed day to day operations meeting all patient and provider needs.

• Schedule Appointment, completed per-certifications, schedule tests and procedures and any other office tasks needed done.
• Room patients, take vitals, assist with procedures, stock rooms and order supplies, provide patient care and assist physician.
• Received payments and reviewed and billed for services to ensure accuracy.