Summary
Overview
Work History
Education
Skills
Certifications And Highlights
Timeline
Generic

Kat Hauck

Inver Grove Heights, MN

Summary

Dynamic Clinical Care Coordinator at Twin Cities Orthopedics with a proven track record in enhancing patient care through effective communication and complex problem-solving. I excel at managing high volumes of inquiries while ensuring exceptional service and satisfaction. Passionate about driving results and fostering strong relationships.

Overview

13
13
years of professional experience

Work History

Clinical Care Coordinator

Twin Cities Orthopedics
09.2019 - Current
  • Assist physician with a wide variety of tasks and procedures
  • Respond to urgent needs in a timely manner
  • Coordinate treatment plans/referrals
  • Review and sort mail/correspondence, confidential paperwork
  • Manage high volumes of phone calls and emails
  • Provide exceptional patient care by communicating effectively, problem solving and prioritizing their needs

Spa Director

Crutchfield Dermatology (Now Tareen Dermatology)
10.2021 - 10.2023
  • Supervise and train a diverse team
  • Assist VP with administrative tasks
  • Work with CEO to set goals and develop plans to improve the business
  • Create marketing materials
  • Develop and maintain relationships with patients and business partners
  • Monitor expenses and order supplies
  • Respond to patient inquiries and resolve complaints
  • Use Excel and PowerPoint for scheduling and creating presentations
  • Manage multiple schedules
  • Coordinate and prepare meeting agendas and events
  • Perform all spa treatments including Hydrafacial, coolsculpting, chemical peels and laser

Medical Assistant and Spa Administrative Assistant

Crutchfield Dermatology
08.2013 - 09.2019
  • General administrative duties
  • Inventory management
  • Direct patient care-rooming, charting, vitals, phlebotomy, assisting physician

Personal Trainer

Anytime Fitness
01.2013 - 01.2014
  • Create personalized training programs for clients
  • Work one on one with women to improve overall health and fitness
  • Provide in home training sessions

Personal Trainer

Katlyn’s Training for Women LLC
01.2013 - 01.2014
  • Create personalized training programs for clients
  • Work one on one with women to improve overall health and fitness
  • Provide in home training sessions

Education

Associates Degree - Professional Office Management

Eastern Gateway Community College
01.2022

Certified Medical Assistant -

Dakota County Technical College
Rosemount, MN
01.2013

Skills

  • Results oriented
  • Effective communicator
  • Excel and Microsoft user
  • Excellent time management
  • Complex problem solving
  • Exceptional customer service
  • Event planning

Certifications And Highlights

  • Basic Life Support for Healthcare Providers CPR
  • Certified Medical Assistant (AAMA)
  • Certified Hydrafacialist for Black Icon Provider (Top 100 in the Nation)
  • Helped to transition Crutchfield Dermatology, which was acquired by Tareen Dermatology, by merging EMR systems, providing immediate support to new leadership groups and introducing suggestions to meet the changing needs of the clinic
  • Planned and promoted successful spa events for 50+ people
  • Increased revenue by improving treatment protocols and establishing new membership terms

Timeline

Spa Director

Crutchfield Dermatology (Now Tareen Dermatology)
10.2021 - 10.2023

Clinical Care Coordinator

Twin Cities Orthopedics
09.2019 - Current

Medical Assistant and Spa Administrative Assistant

Crutchfield Dermatology
08.2013 - 09.2019

Personal Trainer

Anytime Fitness
01.2013 - 01.2014

Personal Trainer

Katlyn’s Training for Women LLC
01.2013 - 01.2014

Associates Degree - Professional Office Management

Eastern Gateway Community College

Certified Medical Assistant -

Dakota County Technical College

Similar Profiles

CREATE PROFILE