Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chelsea Jimenez

Summary

Over these years in various roles including dentist receptionist, bartender, restaurant hostess, and auto insurance agent, I have developed a diverse skill set and gained invaluable experience that has profoundly shaped my personal and professional growth. Starting as a dentist receptionist, I learned the importance of organization, efficiency, and customer service in a healthcare setting, ensuring seamless patient interactions and office operations. Transitioning to roles in hospitality as a bartender and restaurant hostess, I honed my communication skills, adaptability, and ability to thrive in fast-paced environments while delivering exceptional customer service. My experience as an auto insurance agent further strengthened my problem-solving abilities, negotiation skills, and capacity to explain complex information clearly to clients. These roles collectively enhanced my interpersonal skills, enabling me to build strong relationships with individuals from diverse backgrounds and collaborate effectively within teams to achieve common objectives. I have cultivated a deep sense of empathy, patience, and understanding towards others' needs and concerns, fostering a positive and supportive work environment. Navigating diverse industries has also developed my adaptability, resilience, and ability to quickly learn and apply new skills, ensuring I can excel in dynamic professional environments. Throughout these experiences, I have consistently demonstrated reliability, a strong work ethic, and a proactive approach to challenges, qualities essential for personal growth and professional success. Overall, my multifaceted journey has equipped me with a comprehensive skill set, a commitment to continuous improvement, and a genuine passion for enhancing interpersonal relationships and delivering exceptional service in any role I undertake.

Overview

3
3
years of professional experience

Work History

Dental Receptionist

The Dental Clinic-Kedzie
05.2024 - 06.2024
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Helped patients complete necessary medical forms and documentation.

Bartender

Estrella
04.2022 - 10.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed strict recipes and drink measurements to minimize product used.

Restaurant Hostess

Gallucci Pizzeria Napoletana
06.2021 - 08.2021
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Agent

Oxford Auto Insurance
05.2021 - 07.2021
  • Resolved caller issues quickly and thoroughly.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

Education

High School Diploma -

Paul Simon Chicago Job Corp
Chicago, IL
2016

Skills

  • Phone and Email Etiquette
  • Dental Terminology
  • Excellent multitasking capability
  • Appointment Scheduling
  • Team player attitude
  • Outgoing Personality
  • Organizational ability
  • Cleanliness and hygiene
  • Salesmanship
  • Customer service abilities
  • Relationship Building
  • Organizational Skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Dental Receptionist

The Dental Clinic-Kedzie
05.2024 - 06.2024

Bartender

Estrella
04.2022 - 10.2022

Restaurant Hostess

Gallucci Pizzeria Napoletana
06.2021 - 08.2021

Agent

Oxford Auto Insurance
05.2021 - 07.2021

High School Diploma -

Paul Simon Chicago Job Corp
Chelsea Jimenez