Aimee Franklin
Spring Hill,FL
Summary
Driven and stalwart, always striving to find new ways to be more productive and well rounded. Looking to augment my knowledge and abilities in other settings not limited to a pharmacy role.
Overview
14
14
years of professional experience
Work History
Lead Pharmacy Technician
CVS Pharmacy
Spring Hill, FL
09.2014 - 07.2023
- PTCB Nationally licensed Pharmacy Technician
- Licensed in Immunization with the Florida Board of Pharmacy
- Inventory Specialist
- District Pharmacy Trainer
- Covid EPIC Trainer
- Maintained clean and organized pharmacy shelving and work areas.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Constantly learning and adapting to computer upgrades and changed with the evolving technology
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Managed all pharmacy technicians in the pharmacy on a daily basis.
- In charge of staffing the pharmacy properly and adequately and working with time management to the minute.
- reviewed and resolved all store and corporate level complaints.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Received, reviewed, dispensed and labeled over 600 prescriptions daily.
District Trainer
CVS Pharmacy
Spring Hill, FL
10.2019 - 07.2023
- Partnered with management to conduct individual training needs analysis for required coaching and training
- Trained side by side with new employees on each workstation and the importance of each task
- Working with the staff with their own individual learning styles to ensure proper communication and understanding.
Pharmacy Inventory Specialist
CVS Pharmacy
Spring Hill, FL
04.2014 - 09.2016
- Performed scheduled inventory counts and supply audits.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Coordinated inventory, stocking and ordering.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Entered information into system to update status reports.
Pharmacy Technician
CVS Pharmacy
Spring Hill, FL
01.2011 - 04.2013
- Interpreted and processed medication orders under supervision of pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Proficiency in point of sale systems and drive thru
Pharmacy Liaison
Shields Health Solutions
Tampa, FL
07.2023 - Current
- Supports outpatient retail and specialty pharmacy needs
- Strong connections with Cardiology and Transplant clinics.
- Well versed in Medicare/medicaid as well as commercially insured patients
- Support strong communication with the Clinics to give the best patient care and financial assistance
- Work side by side with Prior Authorization Specialists to assist with insurance claims and financial assistance for patient care
- Use effective communication with other teams and liaisons to help ensure all around patient care and healthy work environments.
- Well versed in proper documentation for patient charting and medical staff.
- Highly motivated to grow and develop higher level skills.
- Work well with pharmacy staff on specialty meds and ensuring patients vital need to have complaint medication management.
Education
Some College (No Degree) -
The University of Tampa
Tampa, FLSkills
- Computer skills with many different systems
- Drug inventory control
- Comfortable managing large inventory
- Responsible for over $1,00,000,000 in company assets
- Proper labeling procedures
- Quality assurance and control
- Point of sale systems proficiency
- FDA compliance
- Workflow Optimization
- Astute attention to detail
- Problem-solving skills
- Pharmacy operations
- Insurance billing
- Troubleshooting malfunctioning equipment
- Insurance Verification
- Verifying orders
- Ordering and stocking medications
- Preparing bulk medications
- Basic math
- People skills
- Team building
- Communication
Timeline
Pharmacy Liaison
Shields Health Solutions
07.2023 - Current
District Trainer
CVS Pharmacy
10.2019 - 07.2023
Lead Pharmacy Technician
CVS Pharmacy
09.2014 - 07.2023
Pharmacy Inventory Specialist
CVS Pharmacy
04.2014 - 09.2016
Pharmacy Technician
CVS Pharmacy
01.2011 - 04.2013
Some College (No Degree) -
The University of Tampa