Chelsea Jordan

• Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
• Input patient and prescription information to produce product labels and assist in prescription filling process.
• Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
• Maintained patient confidentiality when handling records and sensitive data.
• Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
• Maintained pharmacy inventory by restocking shelves, disposing of outdated drugs, and ordering new medications as needed.

• Contacted medical facilities to schedule patients for admission.
• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
• Measured vital signs and took medical histories to prepare patients for examination.
• Kept facility stocked with necessary supplies, equipment and instruments.
• Cleaned and maintained medical equipment following procedures and standards.
• Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
• Scheduled appointments for patients via phone and in person.
• Verified appointment times with patients, preparing charts, pre-admission and consent forms.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

• Performed data entry of donor information into the company's database.
• Monitored donor reactions to ensure safety standards were met throughout the donation process.
• Assisted with scheduling appointments for donors and staff members.
• Provided education on the importance of donating blood and encouraged participation in blood drives.
• Maintained a clean work environment by adhering to infection control policies and procedures.

Drawing blood, taking vitals

• Provided quality care by taking vital signs, recording medical histories, and preparing exam rooms for examinations.
• Assisted physicians in various medical procedures including drawing blood, performing EKGs, and administering immunizations.
• Developed an understanding of laboratory testing procedures through hands-on experience in the lab setting.
• Conducted follow-up calls to ensure that patients received adequate post-treatment care.
• Displayed knowledge of medical terminology when communicating with doctors and other healthcare professionals.
• Performed administrative duties such as filing, scheduling appointments, and answering phones.

• Trained new employees on proper sales techniques, procedures, and policies.
• Observed sales floor and stockroom for loss prevention, advising management of unusual internal or external activity.
• Managed inventory levels and restocked shelves to ensure product availability for customers.