Yohn Jimenez
Orlando,FL
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Costco Pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
1
1
year of professional experience
Work History
Pharmacy Technician
Publix
07.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Evaluated patient histories, complaints, and current symptoms.
- Professionally process, setup, and administer vaccines by either intramuscular and subcutaneous route with strong commitment to accuracy, efficiency, and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Resolved third-party billing, computer system and customer service issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
High School Diploma -
Timber Creek High School
Orlando, FL05.2022
Skills
- Immunizations
- CPR
- Suturing
- Top 200 medication knowledge
- Advanced Conversion
- Problem-Solving Skills
- Allergic Reaction Treatment
- Laboratory Operations
- Proper Labeling Procedures
- Technology Design
- Billing and Reimbursement Software
- Advanced Math Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Pharmacy Technician
Publix
07.2022 - Current
High School Diploma -
Timber Creek High School
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