CHELSEA KASYNAK
Merrimack,NH
Summary
Enthusiastic about the hair care industry. Dedicated to providing high quality custom cuts and is an excellent listener and communicator. Works hard to make each client’s experience a positive one. Outgoing and people-oriented Pet Stylist who effectively develops lasting professional relationships with clients. Hardworking Stylist with a pleasant personality and passion for pet care. Focused on building a loyal client base by developing and enhancing pet appearance.
Overview
14
14
years of professional experience
Work History
Professional Pet Stylist
Pupville Parlour
Nashua, NH
06.2022 - Current
- Streamlined scheduling processes, optimizing appointment flow and reducing wait times for clients.
- Cultivated strong relationships with clients, fostering loyalty through personalized service and care advice.
- Maintained a clean and hygienic workspace, ensuring the health and safety of all pets in the salon.
- Handled customer concerns professionally, working towards swift resolution while maintaining a positive rapport with clients.
- Assisted in inventory management, ensuring adequate supplies were available for daily operations.
- Utilized specialized tools and equipment appropriately for each pet''s unique coat type and condition.
- Conducted thorough consultations with pet owners to determine their specific grooming requirements and expectations.
- Developed strong relationships with customers, resulting in repeat business and positive referrals.
- Enhanced customer satisfaction by delivering high-quality grooming services tailored to individual pet needs.
- Supported an inclusive work environment by collaborating effectively with team members from diverse backgrounds and skillsets.
- Implemented safety protocols to ensure well-being of pets during grooming sessions.
Professional Pet Stylist
PetSmart
Nashua, NH
01.2020 - 06.2022
- Delivered exceptional grooming services, ensuring quality and client satisfaction through attention to detail.
- Mentored junior stylists, enhancing their skills in breed-specific cuts and styling techniques.
- Implemented new grooming techniques, improving overall service efficiency and client retention rates.
- Maintained a thorough understanding of pet health and safety protocols during grooming sessions.
- Conducted assessments of pets' conditions prior to grooming, ensuring safe handling and appropriate care methods.
- Managed difficult or anxious animals with patience, compassion, and appropriate handling techniques to ensure their comfort during the grooming process.
- Promoted additional services such as teeth cleaning or nail trimming, resulting in increased revenue for the salon.
- Educated clients on proper pet care techniques, contributing to healthier animals and happier owners.
- Maintained a clean and hygienic workspace, ensuring the health and safety of all pets in the salon.
- Improved salon workflow through effective time management strategies including multitasking and prioritization of tasks.
Hair Stylist
Hairforce Salon and Spa
Milford, NH
01.2016 - 01.2020
- Delivered personalized hair consultations to enhance client satisfaction and loyalty.
- Executed a variety of cutting, coloring, and styling techniques to meet diverse client needs.
- Maintained cleanliness and organization of salon tools and workstations for optimal efficiency.
- Built strong relationships with clients through effective communication and attentive service.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Cashier
Market Basket
Nashua, NH
08.2011 - 01.2016
- Greet customers and provide information about products
- Enter transactions into register and provide accurate bill
- Sort and count currency and coins
- Process credit card and check payments
- Train other staff members to work as cashier
- Keep the work area clean and tidy
- Provide excellent customer service
Education
Certificate - Dog Grooming
Petsmart Grooming Academy
Nashua, NHCosmetology
Michael's School of Hair Design and Esthetics
Bedford, NH01.2015
High School Diploma - undefined
Merrimack High School
Merrimack, NH01.2013
Skills
- Outstanding customer service
- Quick learner
- Cosmetology principles knowledge
- Team player
- Accurate and detailed
- Patience and empathy
- Animal handling expertise
- Pet safety
- Honest and dependable
Accomplishments
- Participated in school leadership teams such as Student Council, Product Knowledge, John Paul Pet Team
- Participated in future professional / professional hair show
- Won 3 day educational experience with top Paul Mitchell founders, organizers, and stylists
Timeline
Professional Pet Stylist
Pupville Parlour
06.2022 - Current
Professional Pet Stylist
PetSmart
01.2020 - 06.2022
Hair Stylist
Hairforce Salon and Spa
01.2016 - 01.2020
Cashier
Market Basket
08.2011 - 01.2016
Cosmetology
Michael's School of Hair Design and Esthetics
High School Diploma - undefined
Merrimack High School
Certificate - Dog Grooming
Petsmart Grooming Academy