Chelsea King
Columbia,IL
Summary
Dedicated server with over 10 years of expertise in customer service excellence and wine and beverage services. Committed to enhancing the dining experience and ready to contribute to a thriving restaurant team.
Overview
9
9
years of professional experience
Work History
Server
Miller's on Main
Columbia, IL
12.2023 - 12.2024
- Delivered exceptional service to high volume of daily customers, enhancing overall dining experience.
- Processed customer orders efficiently using restaurant POS system.
- Coordinated with kitchen staff to ensure timely food delivery, improving customer satisfaction.
- Supported team members during busy shifts to improve workflow efficiency.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Shore Diner
Sarasota, Florida
06.2016 - 04.2019
- Provided exceptional service to guests in a high-end dining environment.
- Guided guests through menu selections, highlighting special dishes and pairings.
- Handled guest inquiries and resolved any dining issues promptly and professionally.
- Assisted in training new servers on service procedures and restaurant standards.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Associate of Arts - Journalism
Santa Fe College
Gainesville, FL06-2008
Skills
- Point of Sale
- Strong work ethic
- Menu knowledge
- Food delivery
- Wine and beverage services
- Customer service excellence
- Some multilingual communication
Timeline
Server
Miller's on Main
12.2023 - 12.2024
Server
Shore Diner
06.2016 - 04.2019
Associate of Arts - Journalism
Santa Fe College