Chelsea Kowal
Mesa,AZ
Summary
Dependable office management professional brings 7 years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence.
Overview
7
7
years of professional experience
Work History
Office Manager
Family Behavioral Health
Scottsdale, AZ
06.2009 - 10.2016
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Organized company events including holiday parties, team building activities .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Education
Bachelor of Arts - Interdisciplinary Studies - Education/Kinesiology
Arizona State University
Tempe, AZ05-2010
Timeline
Office Manager
Family Behavioral Health
06.2009 - 10.2016
Bachelor of Arts - Interdisciplinary Studies - Education/Kinesiology
Arizona State University
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