Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chelsea Lewis

WEST JORDAN,UT

Summary

People-oriented Front Office Receptionist with 9 years of experience. Expert in pediatric and surgeons offices with proven talent for completing all tasks with professionalism and timeliness. Distinguished history of effective budgeting and proactive streamlining. Dedicated front office with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated medical receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Energetic Front Desk Assistant with experience helping guests with check-in and travel tasks. Talented in planning outings for guests, providing needed resources and creating enjoyable visits. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

21
21
years of professional experience

Work History

Front Office Receptionist

Rogers Foot And Ankle Institute
American Fork , UT
03.2022 - Current
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Interacted with customers by phone, email or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to inquiries from callers seeking information.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Increased productivity by cleaning and organizing supplies.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Greeted and verified [Type] information before directing guests to appropriate areas or answering questions.
  • Identified visitors' needs to offer solutions and information.
  • Delivered clerical support by handling range of routine and special requirements.

Classroom Assistant

Jordan School District
WEST JORDAN, United States
10.2013 - 02.2022
  • Monitored student classroom and outdoors activities to promote student safety.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Cleaned and organized art supplies and related materials.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
  • Collated and stapled packets of worksheets and other materials.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Counted children when lined up for various activities.
  • Helped teacher prepare instructional material and displays.
  • Enforced rules and instructions to maintain discipline.
  • Arranged and organized classroom desks, chairs and supplies.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Laminated teaching materials to increase durability under repeated use.

Medical Assistant

Southwest Children's Clinic
WEST JORDAN, United States
09.2004 - 09.2013
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained pre- and post-treatment vital signs and weight.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Tested and recorded blood glucose levels.
  • Prepared initial patient charts for admission.
  • Compiled necessary documents for surgical billing packages.

Education

No Degree - Medical Assisting

Utah Career College
West Jordan

High School Diploma -

Copper Hills High School
West Jordan, UT
06.2000

Skills

  • Delivery Coordination
  • Data Research and Analysis
  • Multi-Line Telephone Skills
  • Administrative Skills
  • Information Updates
  • Security Awareness
  • Reminder Calls
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Phone Call Direction
  • Office Supplies and Inventory
  • Customer Complaint Resolution
  • Visitor and Customer Relations
  • Call Transfers
  • Clerical Support
  • Call Answering and Routing
  • Special Projects
  • Office Workflow Support
  • Medical Office Experience

Timeline

Front Office Receptionist

Rogers Foot And Ankle Institute
03.2022 - Current

Classroom Assistant

Jordan School District
10.2013 - 02.2022

Medical Assistant

Southwest Children's Clinic
09.2004 - 09.2013

No Degree - Medical Assisting

Utah Career College

High School Diploma -

Copper Hills High School
Chelsea Lewis