Chelsea Li
Syracuse,NY
Summary
A highly motivated student with exposure to the fast-paced restaurant industry and leadership roles. Adept in customer service, hospitality, teamwork, leadership, and restaurant service through experience with G.58 Cuisine, Triangle Academy of Dance, Syracuse University, and Cary Academy.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
G.58 Cuisine
01.2019 - Current
- Focused on front-of-house hospitality to ensure customer satisfaction.
- Trained new hostess staff members on company policies, procedures, and menu knowledge.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Responsible for the flow of the restaurant by setting reservations, online orders, bussing tables, and expo in the kitchen.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Dance Instructor
Triangle Academy of Dance
06.2022 - 11.2022
- Collaborated with fellow instructors to plan and guide young aspiring dancers ages 4–14 years old.
- Planned and ran company events with 60+ members to encourage team chemistry and a positive environment.
- Maximized dancer potential by providing constructive feedback during rehearsals and adjusting choreography as needed.
- Streamlined rehearsal processes by efficiently managing time and resources during practices.
Education
BBA - Business Management
Syracuse University
Syracuse, NY06.2027
High School Diploma -
Cary Academy
Cary05.2023
Skills
- Fine Dining Customer Service/Hospitality
- Bilingual Native: Mandarin Chinese & English
- Strong Multitasking
- Training
- Table Bussing
- Over-the-phone Service
- Efficient Seating
- Support Staff
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Dance Instructor
Triangle Academy of Dance
06.2022 - 11.2022
Restaurant Hostess
G.58 Cuisine
01.2019 - Current
BBA - Business Management
Syracuse University
High School Diploma -
Cary Academy
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