Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Carl Vinson VA Medical Center
06.2015 - Current
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Learned other teammates' work tasks to train as backup.
Monitored food quality and freshness throughout day.
Promoted a positive work environment through effective communication with colleagues and supervisors.
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Server
Cracker Barrel Restaurant
02.2013 - 06.2015
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Processed orders and sent to kitchen employees for preparation.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Increased sales significantly by upselling higher-end products to customers.
Resolved customer complaints promptly and professionally to maintain positive reputation.