Summary
Overview
Work History
Education
Skills
Certification
Extracurricular Activities
Awards
Languages
Timeline
Generic

Chelsea Lucien

Miami,FL

Summary

Dedicated psychology student and experienced behavioral health technician with a strong background in behavior management, crisis intervention, and case management. Skilled in multitasking, advocacy, and integrated service delivery, with a proven ability to support team objectives and contribute to client well-being. Known for being proactive, reliable, and results-driven in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Passageway Residence of Miami Dade
Miami, USA
10.2024 - Current
  • Provided crisis intervention when needed to de-escalate situations involving agitated or violent patients
  • Encouraged positive behaviors among clients through role modeling appropriate behavior management techniques during interactions with them
  • Monitored patients' physical and emotional well-being and reported unusual behavior or physical ailments to medical staff
  • Carried out safety rounds and supervised activities

Bookkeeper

BJ's Restaurant and Brewhouse
Miami, USA
10.2021 - Current
  • Reviewed invoices and payments for accuracy before processing
  • Handled cash and deposits using proper accounting procedures and documentation
  • Applied proper codes to invoices and receipts to keep records easily searchable and organized
  • Reconciled records of bank transactions

Server

BJ's Restaurant and Brewhouse
Miami, USA
05.2021 - Current
  • Memorized menu to help diners make informed meal choices
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Processed payments and completed register transactions accurately
  • Greeted and accommodated guests, building positive experience from first interaction

Registered Behavior Technician

Excellence Behavior
Miami, USA
01.2023 - 03.2024
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike

Education

Bachelor of Arts (B.A.) - Applied Psychology

Florida International University
Miami
04.2024

Skills

  • ABA Techniques
  • Development of Social Skills
  • Data Collection
  • First Aid
  • Red Cross CPR

Certification

Registered Behavior Technician

Extracurricular Activities

Phi Alpha Delta-Pre Law Fraternity 

Membership Chair for Haitian Student Union

Vice President of the United Human Rights Foundation 

President of UNICEF at FIU 

Vice President of National Council of Negro Women

Awards

  • Undergraduate Certificate in Law, Ethics and Society
  • Undergraduate Certificate in Health Humanities

Languages

  • Haitian Creole, Bilingual
  • English, Bilingual

Timeline

Mental Health Technician

Passageway Residence of Miami Dade
10.2024 - Current

Registered Behavior Technician

Excellence Behavior
01.2023 - 03.2024

Bookkeeper

BJ's Restaurant and Brewhouse
10.2021 - Current

Server

BJ's Restaurant and Brewhouse
05.2021 - Current

Bachelor of Arts (B.A.) - Applied Psychology

Florida International University

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Chelsea Lucien