Chelsea Mackey
Wichita,KS
Summary
Dynamic sales professional with a proven track record at Lexus of Wichita, excelling in client relationship management and persuasive negotiations. Recognized for exceeding sales quotas and enhancing customer loyalty through effective upselling strategies. Adept at training sales teams and driving performance, ensuring exceptional shopping experiences and operational success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Eddy's Lincoln
05.2025 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate/ Finance Manager
Midway Motors of Newton
01.2025 - 05.2025
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
Finance Manager
Midway Motors Newton
07.2023 - 08.2024
- Evaluated loan requests and documents to verify accuracy and completeness.
- Developed and maintained relationships with customers, lenders and other third parties.
- Researched and updated industry knowledge on changing legislation and regulations.
- Processed loan applications and monitored progress from start to finish.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Owner/ Estetician
Dawn's Day Spa
07.2022 - 07.2023
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
Sales Manager
Lexus of Wichita
03.2020 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Product guidance
- Sales team training
- Client relationship management
- Social media savvy
- Performance management
- Relationship building
- Contact follow-up
- Persuasive negotiations
- Sales expertise
- Goal setting
- Sales process
Timeline
Sales Associate
Eddy's Lincoln
05.2025 - Current
Sales Associate/ Finance Manager
Midway Motors of Newton
01.2025 - 05.2025
Finance Manager
Midway Motors Newton
07.2023 - 08.2024
Owner/ Estetician
Dawn's Day Spa
07.2022 - 07.2023
Sales Manager
Lexus of Wichita
03.2020 - 06.2022