Chelsea Manke
Arvada,CO
Summary
Dedicated, organized, detail oriented professional with a passion for helping people. 10+ years working in a medical office setting. Outstanding customer service, communication and interpersonal skills. Proficient with online platforms such as WebEx, Zoom, Microsoft Teams. Computer skills include MS Word, Excel, Google Docs/Sheets. experience with multiple EHR systems including EPIC and eClinicalWorks.
Overview
11
11
years of professional experience
Work History
Administrative Assistant Intern
The Empowerment Program
12.2023 - Current
- Maintained tidy and professional office space to give positive first impression to visitors.
- Developed and maintained positive relationships with clients by providing excellent customer service.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Medical Assistant
Dr. Spex Vision
01.2017 - 12.2017
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Lead Medical Assistant
Foothills Neurology
01.2013 - 01.2016
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
- Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
Education
Medical Assistant Certification -
Pima Medical Institute
Denver, CO2010
Skills
- Medical Office Administration
- HIPAA Compliance
- Customer Service
- Compassionate
- Reliable Team Player
- Conflict Resolution
- Patient-Focused Care
Education Certifications
- Business & Workforce Center Jefferson Co., Professional Development, 15 hrs., Golden, CO, 2023
- Pima Medical Institute, Medical Assistant Certification, Denver, CO, 2010
Timeline
Administrative Assistant Intern
The Empowerment Program
12.2023 - Current
Medical Assistant
Dr. Spex Vision
01.2017 - 12.2017
Lead Medical Assistant
Foothills Neurology
01.2013 - 01.2016
Medical Assistant Certification -
Pima Medical Institute
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