Enthusiastic and highly organized with exceptional customer service skills. Proficient in managing administrative tasks, handling phone calls, and creating a welcoming atmosphere. Strong multitasking abilities and a friendly demeanor.
Overview
31
31
years of professional experience
Work History
Wireless Sales Associate
Premier Wireless
Heber Springs, AR
09.2024 - Current
Assist customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
FSR III
FIRST ARKANSAS BANK & TRUST
QUITMAN
01.2023 - 01.2024
Worked in the call center answering calls regarding customer banking needs such as balances, history, online banking, fraud, debit cards as well as many other customer needs
CSR
FIRST ARKANSAS BANK & TRUST
QUITMAN
02.2018 - 01.2023
Worked as bank teller helping customers with deposits, withdrawals, opening and closing accounts, transaction history, fraud, debit cards, wires, and any other banking needs
GENERAL MANAGER
QUALITY INN
HEBER SPRINGS
07.2002 - 03.2014
Overseen all hotel operations, inventory and ordering all supplies, scheduling, accounts receivable, some accounts payable, making sure hotel is compliant, working closely with franchise as well as owners to ensure hotel ran smoothly at all times
DE III/Locate Technician
State of Arkansas Office of Child Support
Searcy, AR
12.1999 - 08.2001
Located non-custodial parents via internet, postal letters, job inquiries, and social security office. Answered phone calls to assist clients. Helped investigators whenever needed. Heavy filing.
Receptionist
Patchell Vet Clinic
Heber Springs, AR
01.1999 - 12.1999
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Receptionist
North Hills Animal Clinic
Sherwood, AR
02.1997 - 01.1999
Greeted visitors and provided them with assistance.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
TE
US Postal Service
Sherwood, AR
12.1996 - 01.1998
Keyed electronic mail from an encoding center
Lab Assistant/Data Entry Clerk
Lab of Path
Searcy, AR
02.1994 - 01.1996
Prepared specimens for analysis by conducting sample processing and extraction techniques.
Documented results accurately in lab notebooks according to scientific standards.
Organized and managed inventory of reagents and other materials used in the lab.
Troubleshot technical issues related to laboratory equipment or processes.
Ensured compliance with all safety regulations when performing experiments.
Participated in weekly team meetings to discuss progress on projects or upcoming tasks.
Sanitized workstations and instruments to avoid cross-contamination.
Triple Site Hotel Manager at Premier Inn Watford Croxley Green
Premier Inn Rickmansworth
Premier Inn, CentralTriple Site Hotel Manager at Premier Inn Watford Croxley Green
Premier Inn Rickmansworth
Premier Inn, Central
Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)Carrier Support & API Analyst at Verizon Wireless (formerly TracFone Wireless)