Chelsea Moore
Tallahassee,FL
Summary
Professional and reliable logistics worker with experience in mail handling and distribution. Strong ability to manage multiple tasks efficiently, ensuring timely and accurate delivery of mail and packages. Known for excellent teamwork and adaptability, always meeting organizational goals and adjusting to changing demands. Skilled in sorting, scanning, and organizing mail, with keen focus on operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mail Handler
United States Postal Service, USPS
11.2022 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
Garde Manger
Cardinal Staffing Services
09.2022 - 11.2022
- Assumed responsibility for creating visually appealing hors d''oeuvres displays during banquets or private events, enhancing overall event presentation.
- Streamlined prep work processes for improved efficiency, reducing waste and saving time in a high-volume kitchen environment.
- Maintained a clean and organized workstation at all times, adhering to strict sanitation protocols for safe food handling practices.
- Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.
- Determined food organization and presentation, establishing decorative food displays and directing staff in proper orientation.
Full Service Shopper
Instacart
12.2021 - 07.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained a customer service rating of 5.0 out of 5 for over 1,000 orders.
Technical Support Specialist
One Support
07.2020 - 05.2021
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Documented support interactions for future reference.
- Provided remote support for a wide range of software and hardware issues, maintaining strong customer relationships.
Education
Associate of Arts - Graphic And Digital Design
Tallahassee Community College
Tallahassee, FL06-2019
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Remote support
- Technical troubleshooting
- Strong communication skills
- Positive attitude and demeanor
- Sanitation practices
- Product labeling
Certification
- Foundation of Cybersecurity Training - Oct 23, 2023
Timeline
Mail Handler
United States Postal Service, USPS
11.2022 - Current
Garde Manger
Cardinal Staffing Services
09.2022 - 11.2022
Full Service Shopper
Instacart
12.2021 - 07.2022
Technical Support Specialist
One Support
07.2020 - 05.2021
Associate of Arts - Graphic And Digital Design
Tallahassee Community College
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