Chelsea Noble
Manchester,NH
Summary
Highly experienced sales representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
11
11
years of professional experience
Work History
Customer Relationship Advocate
Fidelity Investments
Merrimack, NH
09.2022 - Current
- Maintain customer satisfaction with company core path focused on addressing customer needs and resolving concerns .
- Answer customer telephone calls promptly to avoid on-hold wait times.
- Utilize programs including FocusPoint, SalesForce, ID Gateway, Xtrac, and more for client assistance in troubleshooting resolution to evaluate technical problems and find appropriate solutions.
Inside Sales Account Executive
AlumierMD
Remote
03.2022 - 07.2022
- Hybrid role working in inside sales as well as account management
- Prospected and secured new business through telesales and relationship building.
- Provided cost-effective solutions to meet targeted account needs using online tools such as Power BI and Excel.
- Served customers (B2B) with knowledgeable, friendly support of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs , product specifications and applicable regulations.
- Daily outreach by phone, email, and social media, to qualify potential partners (B2B) for company and set up appointments and deals
Assistant Manager
Orangetheory Fitness
Bedford, NH
05.2018 - 02.2022
- Promoted to ASM as of August 2021. Sales Associate from May 2018 to August 2021
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences and policies.
- Completed regular inventory counts to verify stock levels using Microsoft Excel, and pulled reports in our MBO system to track memberships per month to address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Esthetician/Owner
Chameleon Aesthetics
Bedford, NH
03.2020 - 09.2021
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
- Started my own skincare studio in 2020. I focused on all things skincare and facial health. Being able to help people feel better and more comfortable in their skin was my goal. When I find something I enjoy, I get very passionate about it and do all I can to succeed. Unfortunately with Covid running rampant, it made it hard to not only start my business, but keep it running. So I did choose to close it down. In the time frame I had it running I learned a lot about how to start and run a business and what goes into it. I do not regret making this life choice and maybe someday will do something similar again.
Esthetician
Tranquility Salon And Spa
Exeter, NH
02.2019 - 06.2019
- Worked part time here while working Sales at Orangetheory as well
- Facial treatments
- Waxing treatments
- Pedicures
- Front desk duties: checking in/out clients, scheduling appointments and handling purchases
- Sterilized equipment for patient treatments.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Fostered friendly, warm and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
Assistant Manager
Dunkin' Donuts
Bedford, NH
04.2014 - 05.2018
- Monitored cash intake and deposit records daily, increasing accuracy and reducing discrepancies.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Crew Member promoted to Shift Leader promoted to Assistant Manager
In Store Replenishment
Bob's Stores Family Apparel And Footwear
Bedford, NH
08.2012 - 04.2014
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Created attractive and eye-catching displays and end caps to promote specific stock to customers.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Created and enforced detailed organization processes to increase quality and service standards.
- Recorded daily activities for inventory control.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Greeted store customers and discussed needs.
- Interacted with guests in friendly and knowledgeable way.
- Cashier
Education
Esthetician License - Esthetics
Institute of Skin Science
Stratham, NH12.2018
Some College (No Degree) - Illustration
New Hampshire Institute of Art
Manchester, NHHigh School Diploma -
Bedford High School
Bedford, NH06.2012
Skills
- New Business Development
- Prospecting and Qualifying
- Persuasive Selling
- Customer Service
- Persuasive Negotiations
- Pipeline Development
- Overcoming Objections
- Cold Calling
- Lead Qualification
- Time Management
- Product and Service Knowledge
- Directing Team Members
Timeline
Customer Relationship Advocate
Fidelity Investments
09.2022 - Current
Inside Sales Account Executive
AlumierMD
03.2022 - 07.2022
Esthetician/Owner
Chameleon Aesthetics
03.2020 - 09.2021
Esthetician
Tranquility Salon And Spa
02.2019 - 06.2019
Assistant Manager
Orangetheory Fitness
05.2018 - 02.2022
Assistant Manager
Dunkin' Donuts
04.2014 - 05.2018
In Store Replenishment
Bob's Stores Family Apparel And Footwear
08.2012 - 04.2014
Esthetician License - Esthetics
Institute of Skin Science
Some College (No Degree) - Illustration
New Hampshire Institute of Art
High School Diploma -
Bedford High School