Chelsea Palmer
Piedmont
Summary
Versatile professional with a proven track record in digital photography and social media management, notably at Chelsea Palmer Photographer. Excelled in customer relations and content creation, enhancing brand visibility and client satisfaction. Skilled in photo editing and adept at fostering relationships, consistently delivering projects that exceed expectations without exceeding deadlines.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
18
18
years of professional experience
Work History
Photographer/Owner
Chelsea Palmer Photographer
01.2016 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Developed strong relationships with clients through clear communication and professionalism.
- Built and maintained strong relationships with clients, resulting in high rate of repeat business.
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Managed day-to-day business operations.
- Photographed high-quality images for various print and digital projects.
- Managed social media accounts, showcasing portfolio and attracting new clients through engaging content.
- Planned and prepared for on-location and studio shoots.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
Social Media Manager
OSSO Social & Sports
01.2023 - 11.2024
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Increased follower engagement with interactive content and timely responses to comments.
- Monitored social media trends to keep brand's content relevant and engaging.
Data Entry & Costumer Service Rep
Worksite Benefit Plans Inc.
05.2007 - 11.2015
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Putnam City
Oklahoma City, OK05-2006
Skills
- Photo editing
- Customer relations
- Social media management
- Data entry
- Small business operations
- Photo and video editing
- Relationship building
- Content creation
- Digital photography
- Social media
- Excellent multitasking
- Creative artistic vision
Timeline
Social Media Manager
OSSO Social & Sports
01.2023 - 11.2024
Photographer/Owner
Chelsea Palmer Photographer
01.2016 - Current
Data Entry & Costumer Service Rep
Worksite Benefit Plans Inc.
05.2007 - 11.2015
High School Diploma -
Putnam City
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