Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chelsea Peet

Chelsea Peet

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

6
years of professional experience

Work History

Plastics Ingenuity/ Express Employment

Inspector/ Picker
09.2022 - Current

Job overview

  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.

Portillos

Bakery
11.2021 - 08.2022

Job overview

  • Greeted customers and delivered excellent customer service to promote sales and repeat business.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Maintained temperature, sweep and sanitation logs to document proper conditions.
  • Designed appealing product displays to maintain unique presentation.

Panera Bread

Associate
06.2021 - 10.2021

Job overview

  • Replenished bakery cases and faced products throughout each shift.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Rang up orders on cash register to process cash, credit card and personal check payments.

Amazon

Associate
09.2020 - 04.2021

Job overview

  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Used pallet jacks to move items to and from warehouse locations.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Staged and sorted multiple types of products for loading.

The Cheesecake Factory

Server
07.2020 - 12.2020

Job overview

  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Taco Bell

Shift Manager
12.2019 - 06.2020

Job overview

  • Upheld company standards and compliance requirements for operations.
  • Documented receipts, employee hours and inventory movement.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Helped employees accomplish tasks during peak periods.
  • Handled customer complaints, questions and inquiries.
  • Counted out cash drawers at end of each shift and logged profits into computer system.

Applebees

Server
03.2016 - 05.2019

Job overview

  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Education

Fond Du Lac High School
Fond Du Lac, WI

High School Diploma
06.2010

University Overview

Skills

  • Cleaning and Sanitizing
  • Customer Transactions
  • Cash Handling
  • Product Scanning
  • Inventory Stocking
  • Customer Relations
  • Problem Solving
  • Safety Awareness
  • Safe Food Service Knowledge
  • Customer Service
  • Efficient and Detail-Oriented
  • Product Signage and Labeling

Timeline

Inspector/ Picker
Plastics Ingenuity/ Express Employment
09.2022 - Current
Bakery
Portillos
11.2021 - 08.2022
Associate
Panera Bread
06.2021 - 10.2021
Associate
Amazon
09.2020 - 04.2021
Server
The Cheesecake Factory
07.2020 - 12.2020
Shift Manager
Taco Bell
12.2019 - 06.2020
Server
Applebees
03.2016 - 05.2019
Fond Du Lac High School
High School Diploma
Chelsea Peet