Chelsea Peterson
Albany,OR
Summary
Forward thinking, seasoned recruiting professional with proactive, flexible and hardworking approach to accomplishing employer hiring objectives. Skilled in coaching, overseeing and encouraging successful recruiters.
Overview
14
14
years of professional experience
Work History
QA Technical Coordinator
Salem Health
Salem, OR
07.2023 - Current
- Worked with team members to create efficient workflows, resulting in high productivity.
- Conducted internal audits to measure adherence to established QA standards.
- Trained and led staff on proper QA standards.
- Developed process improvements to enhance overall data quality.
- Utilized knowledge of applications, programming and systems functionality to assist employees with technical needs.
- Revamped existing system to improve functionality or repurpose for new requirements.
- Improved services and technologies through continued analysis of system performance.
Lead Recruiter - Interim Role
Salem Health
Salem, Oregon
04.2022 - 07.2023
- Manage full-cycle recruiting processes for managerial and executive-level vacancies.
- Trained and mentored newer recruiters in successful strategies for screening and qualifying candidates.
- Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
- Filled up to 40 positions on average per month.
- Updated hiring managers throughout recruiting process and addressed sourcing deficiencies.
- Shared and implemented ideas for strategic positioning of talent acquisition program in dynamic recruitment market inline with organizational goals.
- Generated talent pipeline for recruiting needs by participating in career fairs and various marketing campaigns.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Researched and led investigations into various areas to drive improvements and devise new processes.
QA Technical Coordinator
Salem Health
Salem, Oregon
07.2021 - 04.2022
- Maintained project schedules by managing timelines and making proactive adjustments
- Partnered with project team members to identify and quickly address problems
- Trained all talent acquisition staff in the use of Infor applicant tracking system and best practices.
- Established quality assurance program to assure regulatory compliance for clearing new hires to begin employment.
- Trained new staff joining the talent acquisition team as well as assisted in new leader orientations.
- Developed and conducted full cycle recruitment efforts focused on attracting new RN graduates from various schools across Oregon and the Pacific Northwest.
- Maintained extensive partnership with hiring leaders on staffing needs and department initiatives.
- Documented internal processes and procedures to manage post-launch technology effectiveness.
- Provided expertise and leadership to enhance recruitment efforts.
- Recommended system revisions and updates using research and problem-solving talents.
Healthcare Recruiter
Salem Health
Salem, Oregon
11.2018 - 07.2021
- Coached management in areas of recruitment and hiring to improve organizational productivity.
- Implemented and administered comprehensive talent acquisition strategy to drive quality, response time and cost-effectiveness.
- Sourced, qualified and conducted screening interviews with job candidates.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Sourced, screened and interviewed candidates to fill clinical, corporate staff and variety of other positions.
Staffing Manager
Selectemp
Salem, Oregon
02.2016 - 11.2018
- Managed full-cycle recruiting, including sourcing, interviewing, offering jobs and negotiating contracts.
- Recruited and interviewed individuals for light industrial, clerical and skilled trade positions.
- Developed employee orientation and training programs for new hires.
- Handled employee discipline and termination to address policy infractions.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Human Resources Assistant
Meduri Farms
Dallas, Oregon
04.2015 - 02.2016
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Developed and maintained training materials and benefits packets for new hires.
- Prepared and set up new employee orientations.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
- Processed, verified and maintained personnel-related documentation.
- Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
Team Lead
Xerox Corporation
Wilsonville, Oregon
03.2013 - 07.2014
- Managed and developed a team of 8 software support call agents.
- Monitored team progress and enforced deadlines.
- Fostered positive employee relationships through communication, training and development coaching.
- Documented production levels and materials used to keep management informed.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Maintained or updated business intelligence tools, databases or dashboards.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Analyzed key performance indicators to identify effective strategies.
Human Resources Manager
Flores Reforestation
Salem, Oregon
02.2009 - 06.2014
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Processed onboarding paperwork for new hires and rehires.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Education
Master of Science - Management And Leadership
Western Governors University
04.2021
Bachelor of Science - Human Resources Management
Western Governors University
Salt Lake City, UT10.2020
Skills
- Human Resource Management Systems
- Verbal and Written Communication
- Candidate Pipeline Development
- Background Checks
- Job Offer Development
- Hiring Requirements
- Talent Acquisition
- LinkedIn Sourcing
- Recruiting and Sourcing
- Applicant Sourcing
- Client Relationship Management
- Recruitment Strategies
- New Hire Orientation
- Recruiting Software Experience
- New Hire Onboarding
- Employee Relations
- Employment Data Tracking
- Harassment Investigation
- Recruitment Management
- Technology Implementation
- Project Management
- Systems Analysis
- Customer Needs Assessment
- Work Planning and Prioritization
- Testing and Troubleshooting
- Documentation and Reporting
- Project Team Coordination
- Data Analysis
- Attention to Detail
- Quality Assurance
Languages
Spanish
Professional
Accomplishments
- Recognized as a "Model for Excellence" for outstanding performance and team contributions.
Timeline
QA Technical Coordinator
Salem Health
07.2023 - Current
Lead Recruiter - Interim Role
Salem Health
04.2022 - 07.2023
QA Technical Coordinator
Salem Health
07.2021 - 04.2022
Healthcare Recruiter
Salem Health
11.2018 - 07.2021
Staffing Manager
Selectemp
02.2016 - 11.2018
Human Resources Assistant
Meduri Farms
04.2015 - 02.2016
Team Lead
Xerox Corporation
03.2013 - 07.2014
Human Resources Manager
Flores Reforestation
02.2009 - 06.2014
Master of Science - Management And Leadership
Western Governors University
Bachelor of Science - Human Resources Management
Western Governors University
Languages
Languages
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