Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, and excels at multitasking. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Kroger
Louisville, KY
06.2019 - Current
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Prepared and presented reports on team performance, challenges, and achievements to senior management.
Directed and supervised a team of eight employees in daily operations.
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Developed strategies to improve team performance and productivity.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Photographer
Chelsea Pickett Photography
Louisville, KY
01.2016 - Current
Edit photos using Adobe Photoshop and other software applications.
Developed creative concepts and themes for photo shoots in collaboration with clients.
Estimated or measured light levels, distances and numbers of exposures using measuring devices and formulas.
Set up camera control equipment, stands, and tripods for shoots.
Photographed special events, parties, and portraits.
Utilized drone photography to capture aerial shots for real estate and landscape projects.
Collaborate with art directors, stylists, makeup artists as part of a team effort.
Negotiated contracts and fees with clients, ensuring clear communication of deliverables.
Managed social media platforms, posting engaging content to increase visibility and client engagement.
Education
Associate of Science - Social Work
Spalding University
Louisville, KY
05-2028
Skills
Customer service
Project management
Performance management
Relationship building
Strategic planning
Decision-making
Attention to detail
Goal oriented
Languages
English
Professional
Accomplishments
Children's Book Author
Affiliations
Single Moms Facilitator at Southeast Christian Church - 920 Blankenbaker Pkwy, Louisville KY 40243