Chelsea Rhiner
Mesa,AZ
Summary
Excellent Physical Therapy Aide with 2.5 years of experience in providing great customer service to patients. Detailed in ensuring patient safety by monitoring exercises. Friendly and professional with a focus on helping others. Expertise in meeting needs of customers with professionalism and courtesy. Upbeat when answering numerous calls quickly, offering important company information and transferring customers. Highly adaptable when tackling various needs of customers via phone and face-to-face.
Overview
7
7
years of professional experience
Work History
Physical Therapy Aide
Farnsworth Orthopedic Physical Therapy
Mesa , AZ
2023.04 - Current
- Monitored patient safety during therapy sessions.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress.
- Handled basic administrative duties such as answering phones, filing, etc.
- Helped patients through their exercise routines and set them up on modality treatments such as e-stim, ultrasound and heat and ice packs.
Physical Therapy Aide
St. Anthony Rehabilitation
St. Anthony , ID
2021.09 - 2022.04
- Monitored patient safety during therapy sessions.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress.
- Helped transport frail or disabled patients to different treatment areas.
- Helped patients through their exercise routine and provided modality treatment.
Operator
Alliance Communications Management Alliance
Rexburg , ID
2019.10 - 2022.01
- Answered phone calls as a phone exchange for doctor's offices and other office in the area.
- Learned how to navigate a phone exchange program with keyboard shorthand.
- Helped patients work their problems and helped navigate them to the right place.
Cashier
Office Depot Inc
Orem , UT
2017.06 - 2017.12
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Handled customer complaints professionally escalating issues when necessary.
- Processed various forms of payment including credit cards and cash.
- Provided exceptional customer service during checkout process.
Education
Bachelor of Science - Exercise Physiology
Brigham Young University - Idaho
Rexburg, ID2023-04
Skills
- Assists with physical therapy
- Confidential information
- Customer Service
- Patient Care
- Accurate message transcription
- Telephone Etiquette
- Administrative tasks
- Cash Register Operation
Timeline
Physical Therapy Aide
Farnsworth Orthopedic Physical Therapy
2023.04 - Current
Physical Therapy Aide
St. Anthony Rehabilitation
2021.09 - 2022.04
Operator
Alliance Communications Management Alliance
2019.10 - 2022.01
Cashier
Office Depot Inc
2017.06 - 2017.12
Bachelor of Science - Exercise Physiology
Brigham Young University - Idaho
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