Isabel Valencia
Mabton,WA
Summary
Dedicated professional with a background at Columbia Physical Therapy, adept in physical therapy support and enhancing patient engagement. Demonstrated ability to streamline operations and increase efficiency, with an interest for fostering positive customer relations. Excels in maintaining confidentiality and promoting therapeutic exercises, showcasing a blend of empathetic support and organizational skills.
Physical therapy aide prepared for impactful contributions in rehabilitative care. Proven ability to support therapy plans, assist patients, and maintain clinical settings. Strong focus on team collaboration and results-driven outcomes. Adaptable, reliable, and skilled in patient interaction, therapeutic exercises, and equipment management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Columbia Physical Therapy
04.2023 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
Warehouse Worker
BBSI
11.2021 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Strapped items down over protective padding to secure throughout transportation.
Sandwich Artist
SUBWAY®Restaurants
09.2020 - 05.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
Education
No Degree - Aesthetics
Paul Mitchell The School
Richland, WA04-2022
High School Diploma -
Mabton Jr Sr High School
Mabton, WA06-2020
Skills
- Maintaining filing systems
- Physical therapy support
- Therapeutic exercises
- Post-surgery rehabilitation
- Sports injury treatment
- Customer communications
- Assists with physical therapy
- Filing paperwork
Languages
Spanish
Native or Bilingual
Interests
- Hiking
- Gardening
- Running
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy cooking for friends and family gatherings
Certification
CPR Certification
Timeline
Physical Therapy Aide
Columbia Physical Therapy
04.2023 - Current
Warehouse Worker
BBSI
11.2021 - 10.2022
Sandwich Artist
SUBWAY®Restaurants
09.2020 - 05.2021
No Degree - Aesthetics
Paul Mitchell The School
High School Diploma -
Mabton Jr Sr High School
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