Troubleshoot, diagnostic, restoration and resetting/reimaging.
Experience with Cisco and Dell network switches, routers, chassis, handheld scanners and Apple Chrome Books, tablets, Dell and Lenovo laptops.
Puller
Hobby Lobby Distribution
03.2017 - 06.2018
Assisted in managing inventory, packing and sorting warehouse products.
Managed orders in preparation of shipping and distributing to nationwide facilities.
Auditor
Pace Butler Corporation
01.2016 - 03.2017
Quality assurance representative specializing in testing refurbished cell phones for all manufacturers and providers.
Confirmed accuracy and functionality in a timely manner to determine condition for resale.
Customer Service Associate
Best Buy
03.2011 - 01.2016
Assisted customers in determining needs, identifying products, troubleshooting products and recommending appropriate solutions.
Assisted the Geek Squad with diagnostics and repairs. Working with electronic hardware and software for TV's and laptops from all manufacturers and providers.
IT Administrator & Laptop Specialist at MICROBUMI SYSTEMS AND SERVICES (M) SDN BHDIT Administrator & Laptop Specialist at MICROBUMI SYSTEMS AND SERVICES (M) SDN BHD