Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Controlled both operational and capital expenses to meet budget requirements.
Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
Responded to emergencies and managed repairs within Service Channel.
Store Manager
Bluemercury
06.2018 - 09.2020
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Improved customer satisfaction through staff training in customer service and product knowledge.
Assisted with hiring and training new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Financial Aid Administrative Assistant
Full Sail University
02.2015 - 05.2018
Reviewed, verified and assessed applications and supporting documents in accordance with established guidelines to determine financial aid eligibility.
Supported the development of financial aid policies by conducting research on federal and state regulations, maintaining comprehensive knowledge of requirements.
Maintained confidentiality of sensitive student information through diligent adherence to privacy laws and ethical guidelines.
Sales Associate
Marc By Marc Jacobs
02.2012 - 05.2015
Built relationships with customers to encourage repeat business.
Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Connected and engaged with customers to understand styling needs.