Chelsea Rogers
Irvington
Summary
Experienced in managing incoming communications and providing customer service, ensuring inquiries are directed appropriately. Demonstrated ability to maintain organized medical records while adhering to confidentiality regulations, facilitating effective communication with clients and insurance companies regarding case-related matters. Proven skills in cash handling and client billing within a high-volume restaurant environment, contributing to efficient operations and customer satisfaction. Strong organizational skills and time management capabilities support effective collaboration within team settings.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Dean Waite & associates
Mobile
04.2022 - Current
- Managed incoming phone calls, providing exceptional customer service and directing inquiries to appropriate personnel.
- Assisted clients with case-related inquiries, ensuring timely support and effective communication throughout the process.
- Maintained and organized medical records, ensuring compliance with confidentiality regulations and accuracy in documentation.
- Handled subrogation liens, coordinating with insurance companies to recover costs and manage necessary documentation.
- Facilitated the transmission of important documents through fax and email, ensuring efficient communication with clients and professionals.
Server
lakeview Catfish restaurant
Moss Point
02.2019 - 04.2022
- Greeted guests and provided menus.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Provided exceptional service to high volume of daily customers.
- Prepared checks, itemizing total meal costs and taxes.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Alma Bryant High School
Irvington, AL05-2021
Skills
- Legal research
- Medical record keeping
- Customer service
- Time management
- Team collaboration
- Organizational skills
- Client billing
- Cash handling
- Professional appearance
- Computer skills
Timeline
Legal Assistant
Dean Waite & associates
04.2022 - Current
Server
lakeview Catfish restaurant
02.2019 - 04.2022
High School Diploma -
Alma Bryant High School