Chelsea Rolon
Dumont
Summary
Dedicated and reliable professional with extensive experience in animal care, youth programs, and team leadership. Expertise in behavior management, safety compliance, and customer service, complemented by proven ability to effectively manage multiple responsibilities in fast-paced environments. Recognized for strong interpersonal skills and adaptability, consistently fostering a positive, solution-oriented atmosphere that enhances team performance and client satisfaction. Committed to delivering exceptional results while maintaining the highest standards of care and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Kennel Assistant
PAWstatic Academy
10.2023 - Current
- Ensured facility cleanliness and safety through consistent sanitation and maintenance.
- Supervised and trained new staff in best practices for animal care and operations.
- Delivered daily care for 20–50 dogs, including feeding, grooming, and exercise.
- Provided exceptional customer service by addressing client concerns with professionalism and compassion.
- Skilled in handling a wide variety of breeds and temperaments.
Explore Neighborhood Coordinator
YM&YWHA
05.2025 - 08.2025
- Planned and led neighborhood exploration activities for youth, integrating cultural and educational experiences.
- Coordinated logistics, and safety for program spaces.
- Facilitated group discussions to promote critical thinking, social awareness, and inclusion.
- Collaborated with parents and staff to ensure a safe, enriching experience for participants.
Lead Rockwall Specialist
YM&YWHA
06.2021 - 08.2024
- Supervised and trained 4 specialists to ensure safety, engagement, and compliance in adventure programming.
- Designed and implemented lesson plans for youth rockwall and adventure courses.
- Maintained equipment and oversaw daily operations of rockwall and ropes area.
- Promoted teamwork, confidence, and personal growth among participants.
After-School Counselor
YM&YWHA
09.2015 - 07.2023
- Implemented individualized behavior plans to help students achieve academic and behavioral goals.
- Maintained safety and security of all youth under care.
- Supervised children in grades K–5 during activities and transitions.
- Facilitated group sessions and provided one-on-one support to meet student needs.
- Collaborated with staff during development meetings and applied strategies to daily activities.
Summer Camp Counselor
YM&YWHA
07.2014 - 08.2019
- Led groups of children safely through a variety of camp activities and programs.
- Organized and guided group activities by leading, coaching, and participating alongside campers.
- Acted as a positive role model and mentor, promoting healthy habits and teamwork.
- Supported children by actively listening, offering encouragement, and resolving conflicts.
- Encouraged inclusion and diversity to foster a positive camp environment.
Education
Borough of Manhattan Community College, CUNY
New York, NYHigh School Diploma - undefined
High School for Environmental Studies
New York, NY05.2015
Skills
- Team Leadership & Collaboration
- Behavior Management & Conflict Resolution
- Customer Service & Client Relations
- Time Management & Multitasking
- Appointment scheduling
- Animal handling
- Activity Planning & Organization
Certification
Pet CPR & First Aid Certified
Timeline
Explore Neighborhood Coordinator
YM&YWHA
05.2025 - 08.2025
Kennel Assistant
PAWstatic Academy
10.2023 - Current
Lead Rockwall Specialist
YM&YWHA
06.2021 - 08.2024
After-School Counselor
YM&YWHA
09.2015 - 07.2023
Summer Camp Counselor
YM&YWHA
07.2014 - 08.2019
High School Diploma - undefined
High School for Environmental Studies
Borough of Manhattan Community College, CUNY
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