Chelsea Russell
Port Richey,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Responsible and motivated professional ready to apply education in the workplace with the ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an esthetician position to help launch career while achieving company goals.
Overview
9
9
years of professional experience
Work History
Assistant/ Skin Care Instructor
Bene's Career Academy
08.2023 - 10.2023
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Reviewed class and student records to identify improvement opportunities.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Increased student participation via engaging lectures and assignments.
- Fostered student curiosity and interest through creative hands-on activities.
- Developed and implemented classroom routines to address varying student needs.
Field Inspector/Report Preparer
Felten Property Assessment Team, LLC
01.2017 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Wrote full reports.
- Delegated tasks and trained staff members
Administrative Assistant for Adoption and Foster
Lutheran Services
02.2016 - 10.2016
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Responded to customer issues to provide immediate resolution and improve retention.
Front Office Assistant/Substance Abuse Technician
Operation PAR, Inc.
05.2014 - 07.2015
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Conducted intake interviews with new patients to complete forms, assess mental health condition or obtain treatment history.
- Entered data from documents
- Scanned charts
- Collected payments and making change
- Followed HiPAA laws and federal regulations
- Office inventory
Education
Medical Administration
Rasmussen College
Florida-remoteMedical Assisting
Pasco Hernando State College
New Port Richey, FLLicensed Full Specialty Esthetician - Full Specialty Esthetics
Bene's Career Academy
New Port Richey, FL06.2023
High School Diploma -
Ridgewood High School
New Port Richey, FL06.2010
Skills
- Data Entry
- Documentation Skills
- Customer Service
- Quality Controls and Data Management
- Safety Awareness
- Supervision & Leadership
- Organizational Skills
- Reliable & Trustworthy
- Attentive to details
- Eager to be sure things are done accurately and quickly
- Friendly and interested attitude
- Respectful of company authority and traditions
- Cooperative and willing
- Constructive and supportive
Timeline
Assistant/ Skin Care Instructor
Bene's Career Academy
08.2023 - 10.2023
Field Inspector/Report Preparer
Felten Property Assessment Team, LLC
01.2017 - 08.2022
Administrative Assistant for Adoption and Foster
Lutheran Services
02.2016 - 10.2016
Front Office Assistant/Substance Abuse Technician
Operation PAR, Inc.
05.2014 - 07.2015
High School Diploma -
Ridgewood High School
Medical Administration
Rasmussen College
Medical Assisting
Pasco Hernando State College
Licensed Full Specialty Esthetician - Full Specialty Esthetics
Bene's Career Academy
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