Chelsea Sage
TULSA
Summary
Driven and resourceful administrative professional with years of experience assisting with work of high standards. Highly capable of being an excellent addition who is skilled at prioritizing tasks with ease. Successfully manages high-volume workloads in rapidly changing environments. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Pediatric Dental Group
01.2021 - Current
- Scheduled appointments for new and existing patients, prepared treatment plans and received payment for dental services by verifying insurance information and maintaining records.
- Educated patients on pre-surgical instructions and post-surgical care for both in office and surgery center patients
- Input patient data into computer system using ECW while following privacy laws and maintaining high level of accuracy.
- Prepared the end of day report and daily deposit.
- Created multiple training tools as well as making effective changes to improve work flow and enhance patient experience.
- Mentored team members to enhance professional development and accountability in workplace.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Chosen as one of 13 people in the company nation wide to be a part of a 6 month mentorship program.
- Chosen to speak on a panel at our company's conference.
School Picture Photographer
Jostens
07.2020 - 01.2021
- Seasonal position of working with a team of photographers to complete school picture day shoots at a variety of different schools in both Oklahoma and Kansas.
- Worked smoothly and efficiently with any last minute changes or problems that arose with scheduling or equipment.
- Determined and adjusted subject position and lighting equipment while selecting camera angles to optimize final product.
Dental Receptionist
Dental Dreams
08.2019 - 06.2020
- Greeted patients to determine needs, check appointments and direct accordingly in an efficient and positive manner.
- Prepared insurance forms, explained benefits and outlined pricing details for procedures and services..
- Completed patient referrals to other medical specialists.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
Server
Multiple Restaurants
04.2014 - 06.2019
- Campisi's (Fort Worth, TX)
- The Tavern (Fort Worth, TX)
- Thunder Bay Grille (Rockford, IL)
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Arts -
Rock Valley College
Rockford, IL05.2012
Skills
- Team motivation and guidance
- Operational reporting skills
- Outstanding Customer Service
- Prioritizing tasks effectively
- Time management
- Effective task delegation
- Resourceful time allocation
- Effective mediation skills
- Efficient data organization
- Microsoft Word
- Microsoft Excel
Timeline
Assistant Manager
Pediatric Dental Group
01.2021 - Current
School Picture Photographer
Jostens
07.2020 - 01.2021
Dental Receptionist
Dental Dreams
08.2019 - 06.2020
Server
Multiple Restaurants
04.2014 - 06.2019
Associate of Arts -
Rock Valley College
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